user image

Taylor Six

30 May 2018, 05:23

  • US

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!! We ordered a pool that wasn't able to be delivered because the shipping company they provided could not get it to our house. We live in a very common residential area very close to the interstate. The driver for the shipping company told us we would have to rent a truck and meet him at a local Walmart to pick it up from him. Unbelievable! I called to have it returned (never even saw the pool because it never made it to my house) and I then had to pay for the shipping return. Reluctantly I didn't have much of a choice, so I agreed. Upon agreement, they authorized the return and I was supposed to get a refund once the pool was returned. Fast forward 3 weeks later and I never got refunded. So, I called again. They told me I'd have to wait an additional 2-3 days to reach out to the shipping company to find the tracking info. This is completely bogus. I have contacted Amazon and filed a claim for my return of nearly $800.00. We are in the now in the process of having the return dealt with through Amazon.. DO NOT BY FROM VMINNOVATIONS. They are a joke!

user image

Rose Drewek

29 May 2018, 08:26

  • CA

They blew me away when I contacted them…

They blew me away when I contacted them about a manufacturers defect on a product they carried. Even though it was not their doing, they walked me through the warranty process and told me if I was not "taken care of" to call back and they would help me! 2 thumbs up...if I only had more thumbs I would give more!!!

user image

robert genesse

29 May 2018, 06:58

  • US

Great company to do business with

Great company to do business with. Customer service is very good to deal with. Great return policy, I will do business with them again.

user image

Joel

28 May 2018, 23:53

  • US

I have ordered from VMInnovations…

I have ordered from VMInnovations several time and the products have always been as advertise, shipped promptly and arrived in good shape. I would highly reccomend this company

user image

Jim

28 May 2018, 22:16

  • US

Excellent service

Excellent service. Never any problems!!

user image

Carole LaVerdi

28 May 2018, 22:08

  • US

Rare find

I love shopping with this company. Great value for a quality product that they back up without any hassle. Rare find in todays world.

user image

Charles Burch

26 May 2018, 07:09

  • US

Fast and good prices

Purchased a Sawquatch. Lowest price in the country. Plus they gave me another 5% off. Arrived today only 2 days after I ordered.

user image

Andrea Beggs

26 May 2018, 06:48

  • US

Great company

Great company; had just what I wanted; order, shipped, easy peasy.

user image

Kenneth Holmes

26 May 2018, 04:02

  • US

Ordered 50 lbs of chlorine tablets…

Ordered 50 lbs of chlorine tablets because they offered a 10% coupon which brought my price down to cheaper than anywhere I can find on the wed. If you want to use it, 76E44WF works for 10% off til 5/29 Great company, fast delivery, very competitive prices!

user image

David P

25 May 2018, 02:52

  • US

Here is the problem it's called bait…

Here is the problem it's called bait and switch I don't know who you are I never would've bought anything from you directly I was always under the impression I was dealing with Walmart not you are the third or fourth party this is nothing but a scam I will be filing lawsuit in federal court stop this practice please have your attorney look this case over this is nothing but bait and switch. David P Griffin You can return my $20.00 anytime, but I'm still going to sue you I did not originally do business with you I don't know who you are this is nothing but a scam you and Walmart.com