I contacted Sorrel roofers due to having a leak in the roof of my house and they responded immediately. The person was very nice and was in constant communication. On the day he was to arrive to see the roof, he was running a bit late and let me know well in advance! That was a pleasant surprise! The roofer was friendly and got to work right away. He quickly found the issue that was causing the leak. Even though it was late in the day and he had originally arrived just to give a quote, he ended up fixing the issue immediately. Great and friendly service and I would highly recommend them!