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Lucienne Vranch

08 August 2022, 14:29

  • 1 Review
  • GB

Verified

A disappointing company!

Unfortunately I have found this company disappointing! I signed up with then in Feb and haven't had one enquiry! They don't answer queries often and when they do they never follow them up! I have asked to have my details taken off this site but no response! I wouldn't recommend them to anyone because if they treat their companions like this how do they treat their clients???

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Anna

04 August 2022, 21:38

  • 1 Review
  • GB

Verified

Friendly, helpful service - would recommend

Aisha couldn't have been more helpful when I was trying to find someone to come in and support my Mum with housework, cooking and companionship while she was going through chemotherapy. After I had set up a profile on the app, she contacted me to talk through my needs and she recommended someone immediately who was absolutely perfect. She then helped to set up all of the visits on the app. When our companion was away on holiday, Aisha managed to track down another person to come and help, and stayed in touch to keep me updated during her search for another companion. I couldn't be more pleased with this service - it's been an absolute godsend for me and my Mum. Thank you.

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Yehen Jayasena

30 July 2022, 14:27

  • 1 Review
  • GB

Verified

Fantastic support to my elderly parents

We are so delighted with the service and functionality of Companiions. Through the app we have been able so far to find four different companions to support my elderly parents within their local area. From trips to the local shops, helping with gardening and housework and even getting well needed exercise through walks to the park, the companions we’ve found through the app have made a huge difference to the quality of my parent lives. The Companiion helpdesk team have also provided excellent and timely support. Yes the app has a few bugs, but a simple restart seems to do the trick. Thoroughly recommended.

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TotalCowage

26 July 2022, 22:05

  • 1 Review
  • GB

Verified

App Doesn't Work, Scam Calls Immediately After

Installed the app, added my phone number and name, but it doesn't ever send the "Verify your email address" email so I couldn't complete the registry. Reviews on Apple and Google indicate this has been a problem for years, that it only really has users in London if you can somehow sign up... but after leaving my number, I've now had 4 automated scam calls in the last 5 hours claiming I've an arrest warrant out for unpaid debts. Whether they're selling your data on because the app failed, or it's just an unfortunate coincidence I can't say, but I don't have any interest in continuing with giving them my personal ID next. Avoid.

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Dorothy Brandwood

22 June 2022, 20:29

  • 1 Review
  • GB

Verified

Companiions came to our rescue

After a year of waiting for a care package for my husband and a sitter for myself (still without both due to supposed staff shortages) I turned to Companiions. I hadn’t been able to leave the house for two years. I found the perfect person from them to come and sit with my husband so I was able to get out for a few hours. It also gave him some more social contact. We have used the resource a number of times now and it has changed our lives after a very difficult few years. This companiion has now become a good friend to both of us and I trust that my husband is in the best hands so that I can take some respite. I would highly recommend using them. They have given us both peace of mind.

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Barbara Taylour

10 June 2022, 23:17

  • 1 Review
  • GB

Verified

Excellent and reassuring.

Jon collected me for a Clinic appointment, punctual and very helpful and attentive to my mobility problems. Had lovely chat and felt very comfortable, waited with me and returned home. Will definitely be using Companiions again soon.

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Sandra Powell

06 June 2022, 19:06

  • 1 Review
  • GB

Verified

I've tried so hard to join this company…

I've tried so hard to join this company I would love it a proper people person,BUT for months did my profile photo etc but keep coming up to finish profile when I go into it it's all done.On numerous occasions I've asked for help to see if I've done anything wrong but nothing from them at all very disappointing

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CARINE DE

30 May 2022, 21:29

  • 1 Review
  • GB

Verified

I think it is disgraceful

I think it is disgraceful . we should look after our elderly for free .. this company as many other is taking advantage of the elderly . money should not be every thing...as some can not afford it ,, it does not mean they are worth nothing .... this company should be ashamed!!!!!

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rebecca hitches

28 September 2021, 20:42

  • 1 Review
  • GB

Verified

Amazing idea!!

I think this app is so great, it is such a good idea and I’ve really enjoyed being apart of it. I have met some lovely people and I am excited to continue too!

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Alison Christie

06 September 2021, 21:13

  • 1 Review
  • GB

Verified

Using Companiions was an incredible…

Using Companiions was an incredible experience start to finish. The carer assigned to my grandmothers care (jon) was lovely and she can not stop raving about him. I plan to book on a weekly basis so she has consistent, safe, and convenient company. This is such a large weight off of my mind as I can’t get to her every weekend.