Very professional.
Very professional. I would highly recommend this company. The team who did the installation were excellent and office staff were always very helpful , nothing was too much trouble. Week one, stock arrived and the team arrived to check everything was correct , week two, the scaffolding was erected , week three, installation of the panels and batteries. Job done. This company is small enough to care , but large enough to know. WELL DONE and thank you!
From 1st to last a professional approach:
From 1st to last a professional approach. The quote was detailed and competitive. ALL questions were addressed and resolved. They bettered their original installation schedule. The installation work was complete and operational in a single day and the installers worked cleanly and left no mess. It’s doing what was promised. We had one minor hiccup as the scaffold came down and this was amicably addressed and resolved with professionalism too. All documentation has been completed and submitted with copies to us without needs for us to chase anything.
Solar battery east facingFirstly great experience professional…
Firstly great experience professional throughout keeping us updated from start to finish. Initial survey carried out and with east facing solar and battery system needed everything was explained and making sure system size would best fit my needs. On the day of fitting carried out process without a hitch and got system up and running by the late afternoon. All paperwork arrived following days and system has been running faultlessly since highly recommend.
All round Great Job
We have had two lots of Solar panels done for members of our family and it was a great experience each time. Tanjent Energy are very friendly, reliable, professional and have a great after sales service. I would recommend this company to anyone.
Professional and friendly with great customer service
We were very happy with the whole team at Tangent. From the start they provided a thorough and friendly service with attention to detail. There were supply issues throughout 2022 which led to a delay in installation, but this was not their fault. However, they kept us informed regularly and still managed to keep the cost to the original quote made earlier in the year. Post-installation, we received a call to check that everything was working well, which indicated their level of service and commitment to the customer. No doubt I will continue to use Tangent if I need further panels or batteries in the future, and have no hesitancy in recommending them to others.
Very happy with the service we received.
We're very happy with the service we received from Tanjent. Right from the beginning they gave a more friendly, in-depth and personal service than other companies we got quotes from, and this continued throughout. There were some supply chain issues in 2022 which were not their fault, but they kept us up to date and were resourceful in finding alternatives. The install teams went above and beyond to ensure a high quality, and we are very happy with the end result. The system is working flawlessly and makes a big dent in our electricity bills.
Excellent from start to finish
Very open pricing, Tangent came up with an innovative design, first vertical solar PV install for Tangent. Well organised install. Solution delivers the expected benefits, 40% of my electricity consumption. No hesitation to recommend.
Excellent service for solar panels inverters and batteries.
Met Tanjent at fully charged show last year and although it took a year to get the panels that was partly due to building a car port and partly to supply issues. There was always good communication and support from all the staff at Tanjent. The supply of the equipment was good and an issue with the supply of the actual panels was quickly sorted. The installers were excellent and it only took 6 hours to install! After I identified an issue with the hybrid inverter they returned in a couple of days and all sorted. So I would definitely recommend Tanjent.
Succesfully getting into solar power
Tanjent organised the installation of 6kW solar panels and two 2.4 kWh batteries for our domestic energy supply. Despite there being supply problems during the period they were trying to install, so it dragged out a bit, the actual installation went quickly and into operation without a hitch. I like the way we can track what power we are getting from where - and where it is going. I have had to press a bit to get the level of information I'd like about how things work, but they have always been very responsive to my questions
Good service
Tanjent Energy fitted a 10kWh battery system for me. The initial inspection, planning and contract process were straightforward. There were some delays in the installation getting started due to supply shortages and having to wait for permission from the local network operator but the system was fitted very soon after that came through. It didn't work initially due to a faulty component that had to be reordered but Tanjent kept in touch and we were up and running about 3 weeks later. Now a few months down the line the system is still working fine.