Great sustainable company- great products
I currently own the Mercury climbing jeans and the Reach jumper. Both items are of high quality and you can tell have been designed by climbers, for climbers with the attention to detail. The fact that they are a sustainably focused company and based in the UK is just a win-win and are leading by example in an industry that needs really needs to do better. The shopping experience was painless and I’ve been bake to return and exchange items when I was trying to find the right fit.
Fantastic product and really good…
Fantastic product and really good customer service. Thanks so much for looking after me.
Verified
Postage and returns expensive
Postage and returns are far too expensive considering the exorbitant price of the products.
Didn't replace faulty product
I had two pairs of jeans/trousers from 3rd Rock which were great quality and I loved. I bought a third pair of jeans, which would have been good but the zipper didn't lie flat and fell down. (The zipper itself was longer than the fly fabric and bulged out). I returned the product for repair or replacement, but they said it wasn't faulty and wouldn't replace or repair it. I'm disappointed. I had previously been very enthusiastic about their clothing, but I won't buy from them again if their products are inconsistent.
Great product, but
This was the second time for me buying with this brand. I love their policies, their products and what they generally offer. But unfortunately this is the second time I order an item and then receive and email saying the the item I selected is not available. They promptly offered me a refund or another choice (which is great, but I ended up again with something that was not exactly what I wanted). Then, maybe it is my fault, but I don't recall reading something on extra fees for shipping to Italy. I ended up paying 80€ of custom costs. In addition I had to write several times to check my shipping cause it took more then one month to arrive (this also may not be the company's fault but it did affect the experience of buying with them).I usually buy abroad, so I know that there could be extra costs, but here I haven't notice any warning which I usually find in other websites, so maybe it could be good to add something on the website about it (in case I've missed it , my bad). The quality is great , the sizes just a tiny bit bigger that our Italian ones, but there are the measurements in case you want to double check.
Great sustainable clothing brand
Great sustainable clothing brand! Their website is full of transparent and honest information about manufacturing costs and standards as well as very interesting articles. Can't recommend enough!
I was registered for PGP program…
I was registered for PGP program through CareerEra. It was a great experience with amazing staff from Sales team and support team. As , I being a working Woman I have flexible time and more comfort zone for attending the classes. My special thanks to Mr Manish from sales team and Mr Kishan from support team for their outstanding services from CareerEra.My instructor Mr Ivan Suarez was highly experienced in this platform explaining topics in an amazing and understandable way. I am highly impressed and happy being in his class. Thank you all who supports me through the program.
Great quality climbing gear
Great quality climbing gear! Super fast delivery & all recyclable packaging.
Top quality !!!
Top quality !!!