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Diamond District

06 November 2024, 04:19

  • 1 Review
  • US

Verified

I’m kind of confused

I’m kind of confused. I’ve been reaching out. They’ve reached back a few times but no tracking number now they’re saying something about the holidays and I ordered express shipping. I’m confused. I’ve seen some good reviews. I’ve seen some bad reviews, but I’m just curious are they legit it seems like it, but I’ve been having some strange miscommunication.

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Stefanie Lugar

14 September 2024, 23:34

  • 1 Review
  • US

Verified

CRIMINALS

CRIMINALS! I WISH i had read all the TERRIBLE reviews! Placed order on 9/6/24; on 9/9/24 UPS Tracking says they are waiting on package; on 9/12/24 UPS is still waiting on package. When i email smokers world 9/12/24, they tell me to check with UPS, but UPS can’t give an update when they are still waiting on the package. That is the update! Smokers World simply created a UPS label but never delivered the package for UPS to ship! Emailed Smokers World again, and they do not respond! Do not lose your money too! I’m out $100.

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Priscilla Fontenberry

20 January 2024, 04:55

  • 1 Review
  • US

Verified

I ordered the 6 pk (double bubble) Loy…

I ordered the 6 pk (double bubble) Loy XL . The flavor was totally different from the original Loy XL and the color of the wrapping was much darker. These are fake not the real vapes. To top that off I paid $89 plus I paid for shipping insurance only to receive these fake empty vapes. (3 of the them were totally empty) I called only to get no answer, no call back. I emailed only to receive no response!!! Please save your money and time DO NOT ORDER FROM THIS COMPANY!!!!!

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Aliyah Fox

17 January 2024, 22:59

  • 1 Review
  • US

Verified

Buyer beware. Website is a scam

I wish I could give a zero because I would. Do not use this scam company. I have called texted and email with no response. Took $87 out of my account with no email confirmation or track number. Save your money and shop elsewhere!!!!

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Sly Ricketson

06 January 2024, 14:46

  • 1 Review
  • US

Verified

Says delivered. NOT delivered

Says delivered in tracking, but never received. I paid the extra $30 for express shipping. If you all would be willing to post a reputable shipping smoke shop, I would be grateful. Currently smoking HQDs in TX

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matan bargig

13 December 2023, 02:59

  • 1 Review
  • US

Verified

I ordered a 6 pack of geek bar and it…

I ordered a 6 pack of geek bar and it arrived quickly. Great customer service too!! Thank you

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Salomon Loreto

12 December 2023, 00:49

  • 1 Review
  • US

Verified

I order a 10 pack of breeze and my…

I order a 10 pack of breeze and my devices came rather quickly!! Also customer service is fast and reliable. Definitely will be ordering again soon!

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Angela Joyner

27 October 2023, 10:58

  • 1 Review
  • US

Verified

Order never shipped and no updates

I ordered and received confirmation of the order. I waited and waited. I checked email and tracking for days with no shipment. I asked to please ship or refund me. After waiting several days and contacting about receiving what I ordered or refund… they did give me a refund(haven’t seen yet but we will see - always order with Amex). No apologies for not providing what I ordered. I would 100 percent order from another vendor.

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Jason Fulton

27 October 2023, 08:58

  • 1 Review
  • US

Verified

Worst place I have ever ordered…

Worst place I have ever ordered anything. I ordered 9 vapes only got 3 and not even what I ordered, back and forth sent the missing 6 and again not what I ordered. Order from somewhere else trust me.

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Traycee Moon

26 October 2023, 00:24

  • 1 Review
  • US

Verified

When you receive what you ordered…

When you receive what you ordered consider your self lucky. I’m currently waiting for the second time for an issue to be resolved. They sent wrong product again and don’t have time to correct it. I received an email saying they would be sending me a return label but who knows when. I used to like the company and now they are not doing business like they used to. Incorrect items and longer shipping times have me thinking they don’t care about customer service.