Misleading. I have just paid £21.60 for what turned out to be a round perforated disc of stainless steel. I saw their rodent guard and thought it might meet my needs. There were no product specs or dimensions, only a photo which appeared to show an integrated unit consisting of a pipe with metal disk at the end. I called Graf to ask about this product and get dimensions. I also asked how long the pipe was. This was their opportunity to say there is no pipe, the pipe in the photo is for illustration purposes only, and you only get a flat round disc for your money. Instead the bloke told me it was about 45 cm long. So either he didn't know or didn't care. So now I have to work out how to make my £21 of metal disc work for me. Have tried to call the company but no one is answering. This might seem like a totally insignificant purchase to them, but their lack of duty of care is off putting. Not impressed, won't be using them again.

Very informative

I must say Elzbieta was ever so helpful on the phone. I really felt valued and that she genuinely wanted to resolve my problem. Great customer service

Consistent brilliant service from Lisa and Cheryl, very helpful and knowledgeable - Prices are always competitive. A pleasure to deal with.

Always receive an excellent service from both Cheryl Cameron and Lisa Rossi. They are helpful and knowledgeable. Technical support from Graf is really good and quotations and orders are on time. Site support / installation team are really , really good and I have seen there work on several projects. We work very well with Graf and are a key supplier

A lovely company to work with. The entire team are knowledgeable & keen to help. They are all clearly passionate about the products they sell & the company they work for.

Graf is a excellent company I have been using their products for some years now and always a pleasure to deal with.

Lovely Company to work with from Matt @ the top to the girls ( and guys ) who respond quickly , accurately on the enquiry desk . Gotta mention Debra who is so polite in responding to say " onto this Barry " meaning straight away that Enquiry has been received and is being worked upon. Prices of late have sneaked up a little but overall cannot in any way be negative about GRAFs overall offering . Must also mention technical awareness and back up , recently Mark visited site in Dover , we converted order - Contractor involved totally over the moon with this site meeting.

Very well presented and extremely interesting and informative

Well presented, easy to follow and understand and very informative.