I purchased ten 9x9 red quarry tiles to match existing window cill tiles around the house. They arrived in good time, but three were broken in transit, despite good packaging (they are quite heavy). When contacted the Commercial Manager immediately offered to send five more tiles out free of charge. Excellent communication and customer experience, very friendly and helpful, cannot recommend them enough.

Was recommended this place by someone and wasn't disappointed. They service was amazing and found everything we needed with the help of staff. Even had a chat about bertie the duck. Would definitely recommend with great prices, lots of stock and brilliant service.

We would Highly recommend this company, we found them by accident as we were in the Telford area for the day. Peter Sanders the yard manager was very helpful even though he was obviously very busy. We took some bricks samples to see if we could match them up with an existing building. later that day we ordered over the phone. delivered this morning only 3 days later. the delivery driver was also very pleasant and easy to deal with. We will use you again.

My daughter, Francesca and myself (Norma) visited Ren-New to purchase a chimney pot. This is the third time we have been there. We were served by Kal the first visit, the second by Samuel, and the third by Peter. All three were very professional and helpful. We will certainly back in the future.

Our sample bricks came without delay beautifully wrapped in cardboard carriers as handmade bricks should! The sales team were knowledgeable and very helpful. Thank you.

We have been to Ren-new a couple of times now and each time we have found the team really helpful, knowledgeable and extremely friendly. Nothing seems to be too much trouble. They spend time with you to make sure that you find the right material for the job. A bonus is to look out for Bertie the duck who they have adopted and who lives in the big pond in the middle of the yard. We would thoroughly recommend Ren-new as the place to go for building materials.

Can’t recommend highly enough. I emailed to ask if I could buy a small amount of chimnea wood. Pete replied straight away to ask me to pop in. When I got there the staff on reception and on the site were really friendly. Pete drove round in a forklift picking up oak and kindling, filled my boot up himself and refused to take any money. What an honest company and friendly service, thanks guys! Paul

Great service from Sam Tomlinson, would recommend them to anyone looking for good quality items at value for money prices