Verified
Good value for money policy
Good value for money policy. Straightforward website easy to use
Verified
Very easy to set up & very good rate.
Very easy to set up & very good rate.
Verified
very helpful explained all aspects of…
very helpful explained all aspects of the policy my pets cover throughout
Verified
Discussed my renewal with Caroline
Discussed my renewal with Caroline. Told her that the renewal quote was unreasonable and that Compare the Market had a better price with Healthy Pets. Caroline told be that I would be better to go for the new quote at the better price. I am not used to this sort of honesty!
Verified
Really good value insurance and very…
Really good value insurance and very easy to use the website
Verified
Outstanding service.
I received my yearly renewal for insurance for my cat. It had gone up by £60 which I thought was a lot. I called the Healthy Pets number & spoke to a lovely lady who was really helpful. After I explained the reason for calling, she gave me several options to choose from to lower the premium. Once I'd chosen the option most suited to my cats needs & my finances, she gave me all the information needed for me to make a final decision. She was able to set up the new policy & offered to email me all the information to read if I so wished. I decided to go ahead as her easy to understand information was all I needed. I gave my payment details by using the keypad on my phone & the transaction went through. I will receive all the relevant information in a few days. I was so impressed with her professionalism, kindness & how thoughtful she was without being condescending. She is a credit to the Healthy Pets company.
Verified
Easy online application for my pet…
Easy online application for my pet insurance & a good competitive price
Verified
Easy website and a competitive price
Easy website and a competitive price
Verified
Easy to follow inf reasonable prices
Easy to follow inf reasonable prices
Verified
Straight forward information
Straight forward information, easy to choose which is best for me and quick response and confirmation.