Verified
Can't recommend Healthy Pets enough!
I have been with Healthy Pets since June 2021 and I have been so impressed with their service throughout. The staff are kind, caring and always go the extra mile to help. I have had to claim through them twice now for my cat and each time, their customer service has exceeded my expectations and they are genuinely so caring about the situation going on. Thank you, thank you, thank you!!!
Verified
Brilliant prices
Brilliant prices, easy to do, very happy
Verified
Quick and easy way to do
Quick and easy way to do
Verified
Healthy pets insurance is great value and service
Having healthy pets insurance with our first dog and having a first class service, we have taken out a second policy with our new addition.
Verified
Lovely staff who know their stuff and…
Lovely staff who know their stuff and speak to you like a real person. I've been a customer for a few years and they have been nothing but helpful.
Verified
Still awaiting payment from Healthy…
Still awaiting payment from Healthy Pets, despite receiving email stating my claim settled. Company said my bank had refused payment into my account. Yet, Healthy Pets still able to take monthly premium from my account. When I have tried telephoning the company, computers down & company not able to call me back. Previously I have had a better experience from the company.
Verified
Used before for one of our cats and…
Used before for one of our cats and were very happy. Easy to do online and happy to use again.
Verified
Very happy customer
I have been using Healthy Pets for a few years now and have never had any issues with making a claim or it beeing paid.
Verified
Phoned to see if prices of policies…
Phoned to see if prices of policies could be reduced. Staff was very helpful and managed to reduce both policies substations by changing providers.
Verified
Trusted insurance company
I have just taken out a new policy for my kitten, my other cat is also insured with Healthy pets and had no issues with customer services or making a claim in the past which is why i have chosen them for my new kitten Groot. All the Information online is set out in order to easily understand, the breakdown of the policy is to point with no Jargon.