0 stars! We live in a new build house and have had endless issues with our door, initially thought we were just having bad luck, however 4 new door mechanisms down we thought there’s more to this, had a local company out who said our door was severely bowed and that’s the reason. Contacted IG DOORS who said we only have 2 year guarantee. Most other company’s issue 10 year guarantees. Clearly supplying awful quality doors, as we are not the only people where we live to have encountered issues! Would not touch with a barge pole!

What a fantastic company to deal with , listened to our concerns and acted quickly. Highly recommended 10/10 service also from Nadia

This is our 2nd home that used ig doors. You pay money for a new home and they use these cheap doors that are not fit for purpose. After complaining the first time the builder at the time gave a settlement toward purchasing a door of choice. This time the builders are saying the door is in tolerance. Do they want to heat my home as the cold air comes right through, I think not. The new home builders need to stop using these poor quality doors it would save them a lot of complaints and payouts.

Excellent engineer

Had some issues with our Composite Front door closing, the door is out of warranty, we had tried everything, spoke to Gemma in customer service and Rob who was the area engineer, both were very helpful and patient, solved our problem by suggesting a fix.Over and above what we expected, first rate customer service,in an age where customer service is a forgotten service. Can't express how happy we are, Gemma and Rob are a credit to IG Doors and themselves.

I used IG Doors and found their service to be satisfactory. The tracking app was helpful, and Steve, the fitter, was polite and efficient, making sure my flooring was protected. While the work was completed neatly, it was quite standard, and I didn't experience anything exceptional. They also helped resolve a fitting issue, even though the door was out of warranty. Overall, it's an okay experience with some helpful service aspects, but not remarkable.

Michael was fab! Made sure there was minimal disruption even with a door and frame change!! Thank you for doing an amazing job and making sure i was happy with it before you left

First rate service to resolve an issue caused by my home builder. Great operative, punctual and polite.

Brilliant customer service, fast delivery. I would definitely recommend IG Doors and would use this company again.

I gave 1 star because 0 stars is not an option! Been in a new build for three years, they were replaced after 2 years by IG Doors direct because of delaminating issues and open / close issues. A year later and for the same reasons again they need replacing! That will be three doors in almost 4 years, but now they’re not accepting responsibility. Awful doors, awful customer service, awful quality, I’d recommend you don’t bother with them.