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Simon Hamblin

24 October 2024, 21:43

  • GB

there is no customer service now

there is no customer service now. tried several ways to contact about a download link that is no longer valid. they are not interested , no replies from anyone.Don't waste your money. I would love the opportunity to reply to their reply, if they only read the transcript of the conversation I had with their AI Robot, they would know my issue was a real one. How long was I supposed to wait for an answer, they can see how many ways I tried to reach out to them. My email I sent to customer services from the link on their website was returned to me as no longer in existence. Why can't they now just talk to me instead of trying to discredit me online for a legitimate complaint. That is what Trustpilot is for I thought. Also tried on messenger and WhatsApp, no replies from these either even after a couple of weeks. What was I supposed to think?

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Paul Cashmore

11 September 2024, 02:37

  • GB

Brilliant product and amazing service…

Brilliant product and amazing service and customer service! Really helpful when I messed up the install. Can't thank these guys enough!

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DeVip

19 August 2024, 02:02

  • GB

Genuinely Awesome

Great software, great prices. Have used Vstpluginz.com a couple of times now, each time the install (haven't needed the remote install service) has went smoothly. I'll certainly be buying more down the line.

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Jon

27 July 2024, 18:56

  • GB

Absolutely first class service

I rarely bother to write reviews on here but this was absolutely stunning service, I'll never use anyone else for VST supply and installation going forwards. Absolutely first class service and he even connected and gave me any desk support when I screwed up the install myself. Deal with confidence!

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Gavin Mitchell

23 July 2024, 01:29

  • GB

Absolutely brilliant service again!

Absolutely brilliant service again!! 2 purchases in 2 days, both perfect with great instructions!!!

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Tyler Ellicott

30 June 2024, 21:01

  • US

Excellent Service!!

The maintenance team of I have a problem always comes through to help me install the plugins I buy. I’m so stoked! Not only with the money I’ve save but with all the vsts these guys have and I’ll use.

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Nick M

01 May 2024, 06:50

  • GB

5* support

Very helpful with the whole install process even though I am quite computer illiterate! They managed to sort out my access and downloads the same evening within just a few hours of me purchasing on their website. Could not reccomend them enough!

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MR T

10 April 2024, 03:13

  • GB

Over the moon with my purchase from…

Over the moon with my purchase from Vstpluginz , outstanding service from beginning to finally install , will defo be using again in the near future

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Phil

05 April 2024, 16:26

  • GB

Great products

Great products, great prices and the service is unbeatable. I'm not the best with computers so any time I've had a problem the admin sort it out for me straight away. Installs the lot. Very helpful and go above and beyond.

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Darrel Ashdown

26 March 2024, 05:39

  • GB

Excellent service and very helpful

Excellent service and very helpful. Thank you guys so much!