Better than advertised
Everything was professionally done and exactly as advertised. When I had some questions, they were answered as promptly as possible.
Fantastic service and all done very…
Fantastic service and all done very quickly in a professional manner.
Excellent Service
Great service, telephone call to check details & what we were hoping to achieve, tips on how to do swab on elderly person with Dementia, quick results
Company did dna test and then said…
Company did dna test and then said inconclusive and would need to retest and pay another £44 to retest not happy
Was kept updated throughout
Was kept updated throughout. Highly recommend. Thank you for dealing with a sensitive situation with ease.
Great customer service
Great customer service
Fantastic service
Fantastic service. This company were quick and easy to use. Results were as we expected and delivered earlier than expected.
Exceptional Service and Transparency: Highly Recommend That DNA Company!
User-Friendly Website: The website of That DNA Company was clear, reassuring, and user-friendly, making it easy to choose their services. Transparent Pricing and Prompt Delivery: The pricing was transparent with no hidden fees, which I found reliable. The DNA kit arrived promptly the day after I ordered, in an inconspicuous envelope for privacy. Professional and Easy-to-Use Kit: The DNA kit itself was very professional and incredibly easy to use. The instructions were straightforward, with minimal paperwork to fill out, making the process pleasantly simple. Excellent Customer Service I had a small hiccup where I forgot to send the consent forms along with the samples, but the customer service team was incredibly helpful. They advised me to scan the forms and send them via email, which was a quick and efficient solution. Quick Turnaround for Results: The turnaround time for the results was also impressive. I received the results two working days after the confirmation email. Since I sent the samples on a Friday, the total time was five days, which is still very reasonable. Overall, I am extremely satisfied with That DNA Company. Their professionalism, clarity, and excellent customer service have earned them a well-deserved five stars from me. I would highly recommend their services to anyone in need of DNA testing.
Really helpful and easy to do
Really helpful and easy to do. They gave a time line and was done in the timeline .. happy with the results has it proved me right when his family didn’t believe me. Best decision made this company help so much thank you
Quick and efficient service
Quick and efficient service