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Gonzalo Gonzalez

24 August 2024, 08:56

  • US

The awesome Ananda

Ananda was awesomely awesome! She had the best attitude I’ve ever experienced from a customer service person. She was very helpful, attentive, polite and more. Thank you Ananda!

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Quincy Jackson

23 August 2024, 00:27

  • US

I’m very disappointed with the customer…

I’m very disappointed with the customer service as well as the time allocated for sellers to ship winning lots. Recently one an Amazon lot with 674 units received only 40 can’t get an confirmation of when the other items will be shipped or not to dispute because they have 28 days to fulfilled orders they still selling online. If an items sells out online before yours fulfill they will cancel your order. Recently won a bid for Amazon that was cancelled because they wasn’t able to fulfill my order. This process is very bad for businesses who used this site to stock their business.

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Miguel Handal

22 August 2024, 01:23

  • HN

Verified

Bstock service is superb. Shoutout to Ananda for an outstanding service.

Had an issue with a seller. Ananda patiently looked into it, communicated with several teams and she sort everything out for me as efficiently as possible. As a wholesale buyer, I don't think I've ever received better customer service and such a high level of buyer protection from any platform. Keep it up!

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zee con

20 August 2024, 07:17

  • CA

Eder is a great help

Eder is a great help. Best customer support so far

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Carolina

20 August 2024, 05:05

  • US

Me ha atendido Eder solucionando mi…

Me ha atendido Eder solucionando mi problema de momento. Excelente atención gracias.

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الكزن الجلاد

20 August 2024, 04:09

  • US

I spoke to a lady named Amanda

I spoke to a lady named Amanda. She has amazing energy. No matter what your problem is Amanda will find a solution for you.

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Shawn and

20 August 2024, 03:51

  • US

Garrett was amazing today!

Garrett was amazing today! He found what 2 other customer service agents missed and was able to help me. He is great! Thank you Garrett!

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Bob Morgan

20 August 2024, 03:38

  • US

Shelbey was awesome

Shelbey was awesome. Answered all my questions. Thank you

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Xochilt Parangueo

16 August 2024, 08:04

  • US

Helpful customer service agent.

Been purchasing from Bstock for almost 2 years. Every now and again issues arrise and generally we get email correspondence to fix said issues. In the most recent order I placed there was an issue from the carrier. I reached out via email and did not receive the information I was expecting. After waiting for a response for a few days I decided to reach out to their customer support via phone call. There was a phone cue, and I opted for a call back, within the next 5 minutes I received a call from Bstock. On this call Ms. Ananda was very professional, kind, and thorough. She, very nicely, took my information, and informed me she would place me on hold while she did her magic. She was able to find an update on my order and the reason it was in limbo. She then helped me by getting the mediation team to look into the order and gave me the information i was expecting. She made sure she had answered my concerns, and I can say we are very pleased with the job Ms. Ananda did for us on this occasion.

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Ricardo Perez

15 August 2024, 07:28

  • US

Had an issue with shipping out of Marlboro, Md.

Had an issue with shipping out of Marlboro, Md.. I called 800 number and was helped By customer service agent Eder. Eder was of great help. He answered all my questions and was very professional as to my issues at hand. His knowledge and answers were comforting to my not so happy attitude I had. He helped in trying to resolve the issue at hand. Thanks Ever.