It was great. Nice one

Jonnetta was very helpful and patient. She phoned me back when the line my side was bad. I'm very happy with the whole experience.

Very good thank you 🤗

Excellent !;)

Chris was absolutely brilliant with me today explaining all the things I didn't understand . . Brilliant service.

Im not happy started having trouble with shell as i was advised my order was not forfilled by shell.i was miss sold tv as i was not told shell does not do TV .I found out later of shell customer service .Also wasent told OffGem was a an independent componey for tv .change over for all 3 as package with shell was 18th july then on 7th this off gem took 30.00 pounds out of my bank for equipment which should have been nothing by rep who sold to me.with 3 lots of comoneys involved now its redicules i have told all of them im cancelling the lot .and off jem to reinstate my money back to my account as was sold in correctly.Never again .shell utilerties sky and off gem are absulutly the pits and for man who put this otder threw he did what he wonted and did not tell me About off gem at all .

The customer service guy Mr Alvin was thorough but simple in his walking me through the process. His explanation was clear and concise. I was nice speaking with him and I a happy to go forward with the broadband. Excellent service. Anthony.

Very helpful. Friendly. Smooth switch. Easy to recommend to friends and family.

Alvis has been very friendly throughout the service. Patient and really professional. Was a pleasure and fun talking to him. Good job and staff.

Billy was so helpful and polite