I am completely horrified with the baby scan studio in Marlow. I had my scan and was told I would receive a text with pictures and videos, it materialized that they actually sent my private scan pictures and videos to the wrong number and then couldn't recover the videos. I had to text a stranger to ask them for my pictures and videos because the staff were not willing to help. Further more I sent an email explaining this and all they could say is they would investigate still no apology for the horrific experience I encountered and no offer to rectify the issues. Seems to me it's run by children who have zero professional approach when coming to a customer complaint and how best to handle it. I would not reccomend the baby studio Marlow! Save yourself the 89 pounds.

We had an amazing experience at the baby scan studio with Jo. It was not rushed and we had time to fully take in the experience of getting to see our baby for the first time. The NHS is amazing but as they are under a lot of time pressures they can not always give you the time you would like for that experience. I would 100% recommend them and we are planning to go again.

Couldn’t have asked for more it was amazing! Staff were lovely we got the reassurance we needed and more. Can’t thank them enough for giving us such a perfect experience

Once again had a fantastic experience at BabyScanUK in Nelson! Staff there are always so lovely and helpful, Rachel scanned me today and she was fantastic! I was relaxed, there was no rushing or stress, and the room was so spacious and comfortable for my family. Thank you so much, will definitely be returning!

I had been worried about a niggle under my right rib for sometime. I saw Catherine, explained my concerns as she knew I was very anxious. She happily spoke to me throughout the appointment and reassured me there was nothing to worry about and everything was fine. I honestly can’t thank Catherine enough for being so patient and kind. Results and scan photos same day via a link and piece of mind for me

An overwhelmingly positive experience. Natalie was exceptional, she explained this perfectly, made everything really clear and enjoyable too. She even went above and beyond to check a few things out for me and was just so so lovely. Would highly recommend! The only thing slightly negative is that I haven’t received an email with a link to view the images yet but I know when I call they will rectify it straight away.

Very professional and make you feel at ease - highly recommend

Very professional staff relaxed and beautiful installations and very welcoming environment. We made the growth scan to reassured us our baby was fine and all information was clear and detailed.

Lovely staff & experience. Thank you

I am so grateful for the service you provide in such a friendly and professional manner. Very impressed, thank you.