Excellant service in sorting out a warrenty claim. Duncan sent out promptly a replacement lock and when that did not work sent out a replacement wheel clamp body , a replacement key for one that got damaged in transit.This is what customer service should all about.

I was so impressed with the swift response to my lock faular. With in eight days I had my lock removed and a replacement arrived today and fitted on my Nemesis Ultra Wheel Lock, securing my caravan. There was no problem with my faulty lock and I will surley make sure I will, when needed buy another wheel clamp from Fullstop Security

Absolute 💯% top service, Needed info on a couple of spare parts for my Nemesis Ultra lock and the staff could not have been anymore helpful, Thank You Full Stop Security. Julian Perry

I cannot fault the customer service team. It is refreshing to find someone that goes above and beyond expectations. Thank you so much for your time and help it is greatly appreciated.

There was a problem with the lock, it happens. With no quibble or fuss the lock has been replaced. What more can you say!

Superb after sales service. The control box on my 8 year old mover had failed. I rang to order a replacement and instead of just taking the order they suggested that I spoke to their technician first. He went through all possible scenarios and suggested possible actions. It is probable that the problem is the ariel, so they posted one 1st class to me. I haven't fitted it yet, but whatever the outcome Purple Line could not have been more helpful. Just outstanding service!

Prompt efficient service 👍.

Good security

Lady I spoke to on the phone was rude and unhelpful and promised a callback that never came. I went on to order a replacement hex screw for a caravan wheel lock only for the hex head to collapse with a gentle turn of the Allen key. Terrible service terrible product. Was so disappointed with the rediculous price for one screw inc. postage I didn’t bother going back to them I just purchased a completely new wheel lock from their competitor instead. Very disappointing

Very quick and efficient service First class