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Jay Mitchell

06 January 2020, 20:16

  • GB

I had a phone call about my account…

I had a phone call about my account with debt compare today, I spoke to Abdul C, I was very happy with the phone call as Abdul was polite, professional, helpful with advice, caring,and made me feel relaxed A big thank you Jonathan Mitchell

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Janette

28 December 2019, 13:51

  • GB

My experience with Debt Compare has…

My experience with Debt Compare has always been a positive one. I started this process back in June 2019 and although my situation is still ongoing, I have complete confidence that it will be resolved by Debt Compare. On Christmas Eve I spoke to Abdul, who was brilliant. I phoned towards the end of the day and the office was due to be closing for Christmas but I didn’t feel hurried at all - he listened to me, offered support and made me feel reassured that everything was in hand. A continued, fantastic service - I wouldn’t hesitate to recommend.

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Claire Parker

12 December 2019, 17:48

  • GB

TODAY

TODAY I've just had the pleasure of speaking with Nafisa as I wanted to clarify a few things ahead of the Christmas period when financial concerns are at their highest. Nafisa was able to put my mind at rest and was also very comprehensive in explaining additional services that will help me further manage and/or reduce my payments in the longer term. At this stressful time of year I'm really grateful that Debt Compare are only a phone call away and I've always had a courteous and comforting conversation with whomever I speak with no negative experiences nearly 3 months in. Thanks to you all at Debt Compare - here's wishing you a very merry Christmas and a happy New Year!! NOVEMBER As a follow on from my previous post a couple of weeks ago, I have had the pleasure of speaking to Tierney re my case. This was not because I called in, but a courtesy call to ask me how things were going my end. Deciding to address your creditors and admitting you need support in doing so is a huge step and I can honestly say that throughout the last 3 weeks, support is exactly what I've had along with some really sound and reassuring advice. Tierney helped address some of the concerns I had relating to 1) going through this process in general and 2) some of the negative posts on here! My advice would be cooperate and provide as much info as you can. Of the 8 creditors I have, 2 are already on board with the proposal put to them. Tierney really empathised with the predicament I've found myself in and I truly believe I'm in safe hands. Thanks Tierney! OCTOBER A big thanks to Luke and Kia for supporting me through this process so far. They have been very understanding of my situation and have done everything they can to reassure me. The Admitting defeat and entering in to an arrangement was a scary prospect for me. But less than a week later all the wheels are in motion and my anxiety levels are down knowing I'm on the road to clearing my debts in a controlled way. Not denying the road may get a bit bumpy over the next couple of months as formal arrangements are put in place with my creditors but I feel comforted to know Kia and the team are only a phone call away if needed. Fantastic service and wouldn't hesitate to recommend.

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Eirlys Morris

05 December 2019, 05:49

  • GB

I spoke with Tierney who has put my…

I spoke with Tierney who has put my mind at ease tonight.. she’s easy to talk with and knows what she’s talking about

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Emily Payton

05 December 2019, 04:49

  • GB

No more stress

Tierney always helps me when I’m struggling and reassures me that everything is going to be ok. I get so stressed out with money and my debt but she helps every time! 5 ⭐️ costumer service going to be gutted when she’s on leave! GOOD LUCK AND THANKYOU! Hope you and your family have a Merry Christmas and a happy new year 💜

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Kirsty

04 December 2019, 17:27

  • GB

thank you!!

I would really like to thank Tierney so much for all the help she has given me today! I actually felt like she helped me this morning! Thank you again have a lovely Christmas and good luck Kirsty xx

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H j

04 December 2019, 00:14

  • GB

Tierney has always been great

Tierney has always been great, really professional. Thankyou

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James

02 December 2019, 21:43

  • GB

Excellent to talk to

Excellent to talk to. They explained well what was going on

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Victoria Carswell

29 November 2019, 19:50

  • GB

I would like to say that I am very…

I would like to say that I am very pleased with the service provided. Tierney Holmes has been brilliant & I would like to thank her for her help today. Kind regards Victoria

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Poppy

28 November 2019, 01:35

  • GB

Praise for Tierney

I want to praise Tierney for her impeccable customer service skills. She always contacts me when she says, always goes out of her way to help and to give reassurance when I need it. If Tierney was a customer service trainer then I am sure there would be a lot more contented customers. I cannot thank her enough for all her help and for restoring my faith. Thank you so much for your 5 ⭐️ skills, it is much appreciated.