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Yan Sun

18 August 2021, 01:50

  • US

Fast shipping and items as described.

Fast shipping and items as described.

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Jeff

14 August 2021, 19:25

  • US

Great new contact lenses better than my…

Great new contact lenses better than my current prescription from America Best!

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Barry Bartlett

11 August 2021, 21:38

  • US

We could have got a better price in US…

We could have got a better price in US but would have had to go for an eye test. Paid an extra $29 to get them faster before leaving on vacation.

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kelly Davis

08 August 2021, 06:21

  • US

Always accurate and get them to me…

Always accurate and get them to me quickly!

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Amy

06 August 2021, 00:30

  • US

Always great service

Always great service

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Shelby Waddell

05 August 2021, 09:04

  • US

Quick.

Quick. Amazingly quick, considering shipping from western Canada to the State of Delaware! Much appreciated! 🇨🇦 🇺🇸

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Jared Bryant

22 July 2021, 01:48

  • US

Great - GREAT customer service.

I was hesitant to utilize a mail order company for my contacts, but my exam lapsed by a week and I think having an exam every time you need to re-order your contacts is a scam and a huge inconvenience - especially when you are not experiencing any sight loss or problems with your current prescription and lens manufacturer or material. I placed my order and unfortunately did not include my street address. After a week and still no lenses I called Fresh Lens and EUREKA!! Somebody actually answered the phone! It only took a few moments before Robert let me know that the address was incomplete (I forgot to put the street name) and he would check on his end to see where the package was and work towards getting the contacts delivered. Long story short, I received an email from Beth C to make sure they had the correct address this time. I updated my address (I'm traveling) and the contacts arrived a few days later. I have found that we (humans) get frustrated by people asking questions or (heaven forbid) helping by taking our time to do so. Fresh Lens is the opposite of cold, callus, complacent, lazy customer service. This is a solid company. I will make sure all of my friends on Facebook and every person I meet, who has need of contacts, uses this company. Bravo, Fresh Lens...bravo;)

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customer

10 July 2021, 22:11

  • US

Great service

Great service

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G Fuller

05 July 2021, 22:41

  • US

Very seamless process

Very seamless process, excellent quality. Smooth transaction.

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Kelly Severson

04 July 2021, 22:49

  • US

Once again a great experience

Once again a great experience Fresh Lens. It's been several years of satisfying service now. I remember calling them once several years ago and they answered! It sounded like I just woke him up but he was awesome. I forgot I was calling Canada. Great company!