Fast shipping and items as described.
Fast shipping and items as described.
Great new contact lenses better than my…
Great new contact lenses better than my current prescription from America Best!
We could have got a better price in US…
We could have got a better price in US but would have had to go for an eye test. Paid an extra $29 to get them faster before leaving on vacation.
Always accurate and get them to me…
Always accurate and get them to me quickly!
Always great service
Always great service
Quick.
Quick. Amazingly quick, considering shipping from western Canada to the State of Delaware! Much appreciated! 🇨🇦 🇺🇸
Great - GREAT customer service.
I was hesitant to utilize a mail order company for my contacts, but my exam lapsed by a week and I think having an exam every time you need to re-order your contacts is a scam and a huge inconvenience - especially when you are not experiencing any sight loss or problems with your current prescription and lens manufacturer or material. I placed my order and unfortunately did not include my street address. After a week and still no lenses I called Fresh Lens and EUREKA!! Somebody actually answered the phone! It only took a few moments before Robert let me know that the address was incomplete (I forgot to put the street name) and he would check on his end to see where the package was and work towards getting the contacts delivered. Long story short, I received an email from Beth C to make sure they had the correct address this time. I updated my address (I'm traveling) and the contacts arrived a few days later. I have found that we (humans) get frustrated by people asking questions or (heaven forbid) helping by taking our time to do so. Fresh Lens is the opposite of cold, callus, complacent, lazy customer service. This is a solid company. I will make sure all of my friends on Facebook and every person I meet, who has need of contacts, uses this company. Bravo, Fresh Lens...bravo;)
Great service
Great service
Very seamless process
Very seamless process, excellent quality. Smooth transaction.
Once again a great experience
Once again a great experience Fresh Lens. It's been several years of satisfying service now. I remember calling them once several years ago and they answered! It sounded like I just woke him up but he was awesome. I forgot I was calling Canada. Great company!