We arrived in the shop not knowing quite where we wanted to go for our holiday but Wayne was absolutely brilliant in guiding us through our options. He listened to us and was able to find the perfect holiday. The whole experience was relaxed and we were made to feel valued by both Wayne and his lovely dad. We wholeheartedly recommend Pure Joy Escapes and will certainly be going there again.

This is my second booking with Pure Joy Escapes. An excellent booking experience with the top expertise of Wayne who went above and beyond for my first booking and a fabulous holiday which was well and truly delivered. Fantastic attention to detail, and more than fulfilled my expectations. I have booked again with Pure Joy Escapes. If you have a chance to visit this very nice family travel agency in Ormskirk please do. Lovely surrounding, extremely experienced travel expert and super deals to boot!

You simply won't get a better holiday booking experience than with Wayne at Pure Joy Escapes. From the very moment we walked into the shop we were welcomed. Wayne spent a lot of time with us to make sure our holiday was personalised to our needs. I'd previously been into 2 well known national companies who didn't really show they cared. The icing on the cake was that we got a holiday that was cheaper than the other 2 had quoted, with a better standard of hotel room and board basis. We will be booking all out holidays here from now on.

There really aren't enough superlatives to describe the service we received and experience we had thanks to Wayne. We found him by accident walking past his lovely shop and what a stroke of luck! We will be booking all future holidays with him now. It is a pleasure to be in the shop as he and Mally are wonderful people who are professional, knowledgeable, friendly and passionate about travel and ensuring that you have the best possible experience - they go that extra mile to make you feel special. Little things like checking you in online so, once you've booked you don't need to worry about anything, really mean a lot, especially when you're so busy. Wayne's attention to detail was second to none - he remembered that I said I always liked to have a paper boarding pass just in case your phone failed at the critical moment (mad I know!) and so he printed them out for us. When I rang him after our holiday to thank him for everything he even remembered to ask me about something I mentioned to him (totally unrelated to the holiday) months ago - it really makes you feel valued as a customer. The icing on the cake was that he arranged a couple of things in the background that we didn't know about and they made the holiday even more special! Thank you Wayne - we really can't thank you enough and I still haven't found an emphatic enough superlative to sum up how great the service is!

I have since booked yet more holidays with Wayne Beard at Pure Joy Escapes and he (tailor-made) for me, some absolutely fantastic deals, based upon what I was hoping to achieve, complete with all the trimmings. One of the holidays is a fantastic USA holiday for four of us and the other two are fabulous 4 day city breaks, complete with ALL of the details needed at truly great prices. Then, out of interest, I did a price comparison with a well known national travel agent for the USA holiday I have already booked with Wayne. I explained what I intended to achieve for my dream holiday for four of us, along with all Wayne had already arranged for us, and they said that "If they could do it that way, (which they didn't think they could) it would be (well over twice) the price" (of what was already arranged by Wayne!) His expertise and experience of many years in his trade clearly means savings for customers, like us, and if a potential (huge) saving can be had by others, too, I'm putting it forward that through Wayne we might all be able to have a Pure Joy Escape, even if the cost of living is extremely tight these days!

Superb travel agents, couldn't do enough for me. One of the best independent travel agents in the country. Accessible friendly, Wayne and Mally are so patient and so kind. They made my holiday to Italy incredible.

Found pure joy escapes by chance, but what a Fabulous find as soon as we entered we felt like royalty. We were greeted by a charming man who invited us in, told us his name & we started talking about previous cruises that we had been on & that we wanted some advice about MSC cruise line. We were offered coffee, cupcakes & biscuits a lovely touch & Wayne sat down with us & explained everything we wanted to know, his manners were impeccable, his personality very charming & his knowledge was outstanding!!!!! Wayne explained that he had been in the travel industry for a long time & finally got the chance to open his own travel shop which was delightful, clean fresh & very inviting. After chatting with Wayne for some time we decided to book, he explained everything very clearly his attention to detail impressed us so much. This will Definitely be the place we book all our holidays in the future we loved everything about this place, it had a very special feeling about it, & I think this is down to Wayne who wants to give everyone that personal touch which is what Pure Joy Escapes stands for. We would highly recommend this independent travel shop, whose emphasis is on Customer Service, Extremely reasonable prices, & most of all pride in it's Name!!!!! So if your looking for a holiday you Must Try Pure Joy Escapes you won't be disappointed!!! We were that impressed we went home & told Roy's sister who has also booked to come with us.

Highly recommend, an excellent company with over 30 years experience in the travel industry. Impeccable customer service and attention to detail from start to finish to tailor make your holiday. Pure Joy Escapes has a wealth of knowledge in all aspects of travel. I have personally booked with this agent over the last 20 years, and will continue to do so. Well done Wayne on your new travel shop, you will be amazing as always xx

From start to finish, what a service... personable, amiable and efficient. Everything you need to take away the stress and ease the angst. Right up to check in,Wayne was on the ball. All we had to do was select and pay. Attentive to a tee. Pays to pick up those flyers in your local salon doesn't it. Highly recommend this local, friendly business. If youre a same sex couple or in an Lgbtq+ relationship this is the place for you,no judgement, wonderful service and we were able to be open honest and were treated wonderfully. 🏳️‍🌈🏳️‍🌈🇺🇲🇨🇦 Tracy and Sandy

I cannot recommend Wayne from Pure Joy Escapes highly enough! He is nothing short of a gem, having just sourced yet another fantastic destination for us, this time a long-haul getaway. Not only did he find us the best deal possible, but he also took care of all the little details, such as booking our preferred seats, sorting out our baggage allowance, and even arranging our visas for the countries we are visiting. Wayne's understanding and patience are remarkable, and his suggestions are always so helpful. If you're looking for someone who will go above and beyond to make sure you get the holiday of your dreams, I strongly recommend Pure Joy Escapes to you.