Dealing with Cruise.com is a no brainer. The agent we use is tremendous. She provides excellent service and information.

Competitive deal and good attention to detail. Calls were returned and questions answered.

Cruise.com was very easy to use. All the documentation, etc. was sent in a timely manner - and there was no hassle using the company's $50 on board credit. Unfortunately, the cruise itself was disappointing. I've been on Celebrity at least five times and thoroughly enjoyed my earlier experiences. But I've always been on a Solstice class ship. This time around I was on the Constellation. Big disappointment. Service was awful; food was mediocre; a real step down from the larger ships. I think it would be great if Cruise.com reps would point out the difference between the ships. I think it would help folks better pick the cruise that is right for them.

Holland 10 days cruise to Aruba on March 27th

We, party of four, very senior citizens and computer illiterate, would appreciate very much if stuff like boarding pass and luggage tags can be downloaded for us so that we can print them out at the local library. We would certainly do business with Cruise.com again in the near future if prices are reasonable. Good job. Keep it up!!!!

Only problem I had was during peak call volumes, the call would disconnect. Also, getting the same agent that made the original reservation required leaving a message for him. He then would call back. Otherwise, good experience. Prices about the same as the cruise line but cruise.com gave more on board credit so it was worth it.

I have booked 15+ cruises through cruise.com and I have always been 100% satisfied. There has never been a problem. They do everything they can to work with you to get the cabins and pricing that works best for you. In fact this last booking Brian went over and above for us on securing a great rate, thank you. We look forward to sailing on the Oasis of the Seas and we plan to continue using cruise.com for all our cruising needs.

My girlfriend and I had no problem booking our cruise and it was fast and easy. When I did have a question I called Cruise.com and Savannah took my call and answered all my questions. She had to put my on hold while she was checking on something for me and kept coming back to let me know what she was doing. She was really helpful and when I called back with another question I happened to get her again and it was like talking to a friend.

Cruise.com gets you with their fine print and easy to use online booking system. They got me. When I asked about my cancelling options, they just sent me a Urgent Final Payment notice with threat of heavy penalty. Yes, I should have read all of the fine prints. But do we understand exactly what it all means? I will never ever deal with them again.

Lisa was great assisting me with all my questions and requests Great service excellent customer services