user image

Yvette Perez

08 April 2020, 21:42

  • 1 Review
  • US

Verified

Victor was very helpfull and caring and…

Victor was very helpfull and caring and help me with my issue in a very nice way,thank u Victor

user image

Charles

08 April 2020, 05:58

  • 1 Review
  • US

Verified

very bad customer service

very bad customer service! they don't answer emails and don't answer calls. will keep you hanging about your booking. i will report this site to the US government authorities!

user image

Amanda Piehl

07 April 2020, 22:31

  • 1 Review
  • US

Verified

Do not use this site

Do not use this site. They overcharged me 2000.00 and I have not received the plane ticket yet .It has been over 24 hours. I have called 4 times and each time I am told a supervisor will call me back. I have not received a call yet. I have also sent emails. Save your time and money.

user image

AJ

06 April 2020, 05:10

  • 1 Review
  • US

Verified

Bad customer service!!!!

I booked my flight on the 4th of April, with my flight search thinking that I was getting a great deal. after booking I got a email saying that I was going to be sent a eticket once the payment posted. Payment posted but no eticket . My wife and kids was stuck at the airport embarrass. I tried calling but no amasser, I was on hold for 4hours, just for them to tell me do I want refund. Instead of listen my problem. or finding a way to help me. Being sapicious about not getting anyone in customer service so I called the airline that I was suppose to have a flight with, They said that my flight was booked but didn’t have payment come thru. I knew then that I was scammed. Report them BBB and file a complaint and call your bank to file a fraudulent activity . This company should not be in business. Let’s get together and shut them down,...One angry customer.... THANK YOU!!!

user image

Sabrina Marie

05 April 2020, 21:09

  • 1 Review
  • US

Verified

Most awful experience ever

Most awful experience ever. Severely up charged on a cancelled flight, customer service didn't have updated information creating multiple call backs. Will never use this site again. Have used other agents before with a great experience. Wish I didn't have to. Give even one star.

user image

Linda Suriano

05 April 2020, 19:45

  • 1 Review
  • US

Verified

Booked my flight to SF on Januarty 22nd…

Booked my flight to SF on Januarty 22nd for $196.00 which was less expensive than through the airline. Charges were immediately made to my cr card. After a few days I realized I hadn't received my e-ticket. When I checked with the airline, they had my reservation but never received the payment so they canceled my reservation. I attempted to reach myflight through their tel. number and email many times with no response. If this happens to you, go to your bank have the charges reversed and file a fraud claim. This company should be shut down!! DO NOT TAKE A CHANCE BOOKING THROUGH THIS COMPANY..AND SHAME ON THEM!!

user image

Debra Buck

01 April 2020, 22:22

  • 1 Review
  • US

Verified

They haven’t booked my flight. I’ve begged. It’s almost a month.

They haven’t booked my flight. Called a few times. They say it’s booked through “special” portal only travel agents use and I can’t see it like they can. United says it’s not, because they haven’t paid. OR APPARENTLY THEY CANT FIND THE SPECIAL PORTAL. My Flight has my status “pending”, ergo no tickets emailed, and no money to United. Stress is killing me. I checked and there is still room on the flight. Called and begged them to book it last night again. It’s been a month. Got a CEO phone number?

user image

Lynn

01 April 2020, 07:30

  • 1 Review
  • US

Verified

Never thought someone would do this to…

Never thought someone would do this to me. A BIG THANK YOU TO Victor for helping me out. I booked my brothers flight thru Alaska airlines and they cancel last minute. Thanks to Victor he manage to get my brother on another flight (Delta airlines). Thank you Victor for your help. I really appreciate it

user image

Patricia Aguirre

31 March 2020, 03:41

  • 1 Review
  • US

Verified

Very unsatisfied!!

Very unsatisfied! Booked a flight at 1am on 3/30/20. Called the customer service # at 1:50PM on 3/30/20 (same day). I called to confirm my flight of 6 passengers from Vegas to Hawaii. I was on hold for 20min then an Indian man who I could barely understand by the name of Jack answered. Jack put me on hold for another 20min then came back on the line to tell me my flight was cancelled. I did not receive a cancellation email. Good thing I called. I will never use them again.

user image

Aleksander

28 March 2020, 22:00

  • 1 Review
  • DK

Verified

Amid this Novel Coronavirus outbreak

Amid this Novel Coronavirus outbreak, I panicked as I had to cancel my flight bookings. Called customer care and they helped me canceling my tickets. Thank you.