I was charged 120 EUR by MyStudentFinance when they decided to terminate the agreement, which I did not expect. While the termination fees were mentioned in the contract, they were not highlighted clearly during our phone discussions. This resulted in me missing critical information and paying more than anticipated. They emphasized that "you don't pay anything unless you get student finance," which I find hypocritical. The fee structure, particularly the termination fees, should have been communicated more transparently. Clients should be clearly informed about all potential charges upfront to avoid unpleasant surprises. Overall, the lack of transparency regarding fees left me disappointed. I would not recommend this service to those who are financially vulnerable, as you do end up paying regardless of whether you receive student finance.

Good experience overall. The application guide was comprehensive, and the team was helpful. There was a slight delay with the authorization, but it was resolved quickly.

They simplified everything, and I felt confident in my application. Their support team is top.

The process was smooth and efficient. I appreciated the detailed guides and prompt customer service responses. Highly recommend this service.

Five stars! The team is amazing. They took care of all the paperwork and kept me updated at every step. Couldn’t be happier with their service.

Very helpful service! The resources provided were thorough and easy to understand. Just wish the initial response time was a bit quicker.

Absolutely fantastic! Everything was handled professionally. The communication was clear, and I felt supported throughout the entire process.

The service was good, but I had some trouble with the electronic signature part. Customer service was helpful, but it delayed my application a bit.

Excellent experience! The website is user-friendly, and the support team was always there to answer my questions. I got my student finance sorted.

Great service! The team was very responsive and provided clear instructions.