Scammer scam
Scammer scam They scam employees of their salaries
Had 1 bad experience and they…
Had 1 bad experience and they apologized. Gave them a second chance and after 2 months, it's no longer working again. They took payment from my credit card and right after, it stopped working so there you have it. SCAM! I say scam because their email no longer works and no response to my numerous emails. It was a great concept while it lasted.
I paid for a year after it went down…
I paid for a year after it went down after paying per month. This company is a SCAM! Stay away. I only had their service for a couple months and streaming account have all been expired and can no longer log itm it appear they are not paying for them and cancelled the subscriptions. Their website no longer exists and no response from support. Basically I got scammed.
Terrible customer service and business…
Terrible customer service and business practices. Signed up after something happened to their billing platform only for the "new" platform to go down also. Received an email from the company telling me they are giving me "free" service for a month all I have to do do is file a chargeback with my credit card company. Only they didn't give me access to HALF the streaming platforms. This company is a joke and only getting worse. ***the response below is an outright lie from Bundler. I don’t have access to Amazon prime, hbo or Netflix. I reached out to them via email, tried calling but as usual no answer. I never even mentioned YouTube premium as I don’t use that platform. Once I get my refund I’m done with them.
Horrible customer service
Horrible customer service. For weeks multiple accounts were down and prior to that I would consistently have my profiles deleted or would have some issue that would prevent me from being able to login. I escalated to support multiple times and I would either not get a response or get a response weeks later. They sure took their payment on time every month though. Over the 5 months I was a customer I had less than 2 full months without a significant issue. I had to file a credit card chargeback eventually because they did not respond to my requests to close my account or provide a refund. Stay away. This is at best a poorly constructed service with bad support and at worst an outright scam.
The company seems to have disappeared
The company seems to have disappeared. They continue to promote themselves on social media but you can no longer sign up. When it sounds too good to be true, beware.
Great discounts when it works
Great discounts when it works. I have to email support every month and a few times a month at that for different accounts not working. Such a hassle to get an answer but when they answer it’s great. Phone doesn’t work so don’t bother, it’s probably some landline in a room that no one uses.
Cost effective solution with poor execution…
Great when it works but having to deal with cancelled plans every other week is a nightmare. Customer service takes days to respond. It's cost effective solution with poor execution.
Lacks SUPPORT!
Constant battle of keeping accounts active. Reaching out to support is a nightmare, I have a feeling it’s just one person. Sometimes is 2-5 days for a email repsonse and they never answer if you phone them. It’s great when it works but it’s not reliable if you are planing to watch any live sports (cough cough ESPN). I would avoid unless you are ok constantly waiting on a response from support anytime you want to watch something.
Scam Service and Unreliable
Terrible service. Doesn’t work most of the time and keeps requiring you to email customer service to reset and fix access. Phone support is never available. Customer support takes hours and sometimes days to respond. Also likely a scam as they use a Nigerian account and payment portal and are basically using multiple profiles rather than a proper family plan access. Most services after a few days get deactivated due to location services issues. Do not subscribe.