Excellent experience and amazing customer service!
I'm so happy I made the decision to contract with Diamond Lighthouse to sell my diamond ring. Melissa made the entire process painless. I received an offer for my diamond that was over the highest estimate. After accepting the offer, I was contacted immediately for payment preference and received a wire transfer within 24 hours of accepting the offer. I can't think of one thing that would have made my experience any better and that's why I've rated Diamond Lighthouse with 5 stars!!
Fantastic
The entire experience was Great. The process is well explained and the staff very informative
Care and Concern
Mary took such care with me from the very beginning. I'm recently divorced. The wedding set meant a lot to me; sentimentality still very present. However, I knew it was time to move on and I wanted to get a really good deal. By browsing the site I learned what S1 meant. It meant the ring wasn't that valuable to start with. I decided to go ahead and let DH handle the sell. When I sent it to Mary for evaluation she got back with me, in a timely manner, to let me know my diamond was fractured filled and DH would not be able to sell it. Well I was heart broken. Just devastated. Mary has been with me through it all. Making sure I had everything DH could provide to help me with my case with Overstock. It's now out of DH's hands. You guys have done all you can do for me. And what's so special is you didn't have to once you realized it would be of no interest to DH. I promised Mary I would let her know the outcome of this "Dark Diamond Tragedy".
Excellent experience
I would recommend Diamond Lighthouse to anyone looking to buy or sell jewelry. Melissa was a professional that helped me out every step of the way. They pay for your shipping, have a very reasonable commission rate and have a great online portal that keeps you up to date on the process. It was very easy and I got paid in less than 2 days!
Very good process.
My representative, Mary Urena, made the process very comfortable. The whole transaction was very fast and I am happy. Barbara Hyde Sapphire, NC
Fair price, Super easy to deal with, No complaints at all
It was quick and easy. I got a fair price for the diamond and felt comfortable with the experience. Melissa was super helpful.
I made up to $700.00 more at Diamond Lighthouse
After making 3 attempts to sell my 1.74 carat with other dealers, I discovered Diamond Lighthouse. The other 3 were shifty, shady, and acted as though they were doing me a favor by "taking it off my hands." for the very best price possible. Which was $250. to $700. less of what Diamond Lighthouse got me in a matter of a few days. Will use this service again. Melissa Hill is professional, perfect, and fast. I hope Lighthouse gives her a bonus, or at least an afternoon off with pay.
Everything went just as stated from Mary and Melissa! Under promised over delivered!
We received more for our diamond than the estimate! Seamless process.
Exceptional Service
It has become a rarity these days to find excellence in customer service but then I had the privilege of working with Ms. Melissa. She handled my transaction with the utmost grace and attention. The experience was a pleasant one and MELISSA IS THE TRUE GEM at Diamond Lighthouse. Thank you!
Sale of Diamond Ring
My experience was wonderful. Melissa Hill was very efficient, professional and expedited the sale of my diamond ring. Thank you, Melissa!