They have a very experienced team to handle all the aspects of the process and the questions you would have. Easy to communicate and responsive.

Very confident and pleasanable

VE just didn't achieve for us. People were pleasant enough to chat with but their Estate Agency arm was hopeless, let us down badly. Paid our initial payment on demand (E700+) but everything just slowed to a halt. Only thing they did do was eventually get me an NIF number but they hadn't even noticed until I pointed out to them that the details on the official form issued were wrong, stated I was a US citizen when I am British. It seems they never really read the emails we sent as they didn't respond or sent meaningless information. After our planned visit to Portugal we decided that it was not for us, VE were a factor when we considered if they were so bad at this stage and we were paying them what would it be like going forward as things got more complex. Our mistake was paying up front before our visit but otherwise how do you get to know if they do the job properly?

I would recommend Viv Europe for any legal matter in Portugal. I got engaged with them for my D7 visa. Amazing service, and very friendly - Providing all the steps in an accurate pattern and always available to answer all my questions! You will find yourself among friends and family while they assist with each step. Thank you Viv Europe!

We are very happy to have used Viv Europe for our D7 application. Víctor was very attentive to our many questions and gave us peace of mind to what can be a very stressful and complex process. We just received our residence cards in the mail and loving our lives in Portugal. We highly recommend scheduling a call to assess your case!!

difficult experience but Victor helped with the paperwork thanks

I had such a great experience working with Viv Europe! Everyone there is extremely helpful, and I felt supported, listened too and looked after through the visa process. I will be using their services again in the future for sure, and I would highly recommend them. 10 out of 10!

We have just started our journey with viv europe, I am encouraged by what I have read. Moving at our age is daunting, especially when it is also to a country so very far from where we are currently. Looking forward to the wonderful experience that I am sure awaits us. The 3 stars were not intended as a criticism only that, the relationship is new so I don't know enough to give full marks, tried to indicate satisfaction so far. Estelle Cherry

Excellent service from Viv Europe,. They are reliable and informed, quick to respond and very friendly to deal with. All round an excellent choice for immigration and relocation related advice

We found Victor to be communicative, calm and pleasant to deal with as we navigated the visa process. It has been at a time when Portuguese legislation is evolving, and so the VIV team had to be responsive to the shift in rules, which meant the process was perhaps not as smooth as any of us expected, but we understood it was a moving target. We felt we could reach out at any point to ask questions via email and that all responses back were polite and supportive. We also genuinely felt Victor wanted us to have a good outcome and experience. I did find that I had to quite often have to follow up emails for more clarification on detail to try and establish what information/documents were required, and trying to sort out the bank account took many, many months which was extremely frustrating and stressful, but we got there in the end, and I know that this was largely to do with the bank provider and not VIV Europe. Having received our visas after a long process we are now in Lisbon starting our adventure, and we are grateful for Victor's support and positivity.