What a fantastic company
What a fantastic company. The staff are so helpful and their prices incredible. If you’re looking for anything including windows/ doors and cladding do yourself a favour and check this company out
Excellent ranges and service
After trawling the internet for some PVC cladding and being let down by other companies, I tried Celplas and I couldn't be happier. they have a great range and have it in stock. The prices are competitive. I ordered on the 29th and it was on my doorstep 2 days later in good packaging and in perfect condition. could not comment on customer service as I did not need to contact them, but mine was a 100% positive experience. Would recommend Celplas without hesitation.
Excellent service deserves excellent…
Excellent service deserves excellent review. Contacted the company for information before placing my order and was answered immediatly with what I wanted to know. Very competitive pricing too. The delivery was faster than I was expecting as I said there was no rush for it.A slight problem (scratched gutter) was replaced the same day. Happy customer.
First visit to celplas ltd
Went to celplas for the first time the guy behind counter was constantly dropping the f bomb at least 10 times in 5 minutes i found it funny but he is clearly having a breakdown.
No Communication
After visiting the Celplas PVC Ltd.s showroom I have been trying to make contact with the company just to ask delivery times as the colour we chose was not in stock. After numerous attempts by telephone and the sending of 2 emails which I have no reply from I have decided to go elsewhere.
After years of using this company i had…
After years of using this company i had a cladding board I had bought and wanted to swap for a different colour, this board had not even been unloaded since purchasing it but was told I had bent it and they would no swap it. Bye bye celpas hello Eurocell.
Excellent service and quality
Excellent service and quality , 1 item was broken on delivery and it was replaced the next day , could not ask for better business , many thanks
Product may be good when I receive it
Product may be good when I receive it ! It was dispatched on 26th may but still not received a delivery date ! I understand the current problem with covid but theres no communication and zero customer service on a £1200 order ! Very bad
Shoddy Celplas
Found Celplas on the internet and ordered some samples online. When they did not arrive I rang them and was told them that they had been sent. When they still did not arrive my wife rang them and was told they would be here within 4-5 days. Two weeks later still no samples. To me the service was very poor I will be warning my friends not to even attempt to use them. What a way to run a business. However have found an extremely helpful company in Wales called Easy Panels.My order will be here next week.
Shoddy Product Poor customer service
In 2018 I purchased PVC shower panels with a 10 year guarantee on the product, less than 18 months later the product failed with the lacquer peeling off leaving the shower cubical looking atrocious. When I complained to the company they blamed my choice of cleaning product which was a standard cleaning product nothing special purchased from a supermarket. I have now been left with a very expensive bill to replace there shoddy product.