Anthony went above and beyond to help us find our rental. He was very knowledgeable, extremely professional and helpful answering any questions we had promptly. I would highly recommend.

Highly competent and professional team. We were very happy with the service and would highly recommend Richard James. Thank you.

Richard and Natalie both fantastic and got our house sold with no stress in a very difficult market! We would definitely use Richard James again

Natalie understood what we needed after our first viewing. She paired us with an amazing opportunity and helped tirelessly until the deal was completed. Thank you!

We initially listed our house with another agent who were the cheapest local bricks-and-mortar company. We had such a poor experience with them and only had two viewings in 3-4 weeks during the continued sales boom of 2022. There were definitely loads of potential purchasers around! They also had the audacity to charge us £500 early termination fee (I wish I had negotiated this out of the contract up front!) So we then instructed Richard James, North Swindon branch and they were even good enough to waive the termination fees and did us a good deal. One week later, we had nine viewings on a Saturday which resulted in three offers early the next week. Our house was very well presented though and the RJ team were great - always friendly and helpful and responded super quickly to any queries. The only thing that was an issue was that our first-time buyer decided to use an online solicitor up North. This was a terrible mistake that cost us an awful lot of stress and delayed our move by about 6 weeks. It was impossible to contact them most of the time and we only exchanged the evening before we moved. That most certainly wouldn't have happened if they had used a traditional, responsive solicitor. We used Bower & Bailey in Swindon who were excellent. We did receive advice from RJ that it would be OK but we both learnt from the experience! If you're reading this and considering using a cheap online solicitor, please think REALLY hard. You may save a couple of hundred quid but it most definitely isn't worth it. Extra stress and the risk your sale/purchase may fall through. Izzy, our sales negotiator was excellent and really helped sell the house. We then had Claire, the progressor who did a truly outstanding job in progressing our sale. She went way above and beyond, particularly with the stressful choice of the online solicitor. She chased the buyers, solicitors x3 and kept everyone in the loop. I believe some agents don't have this function. If we didn't have Claire, I truly believe our sale may have fallen through as my solicitor just wasn't getting anything at all from the buyers' solicitor. So well done Richard James North Swindon team - outstanding work!

From the day the sign went up, to the day we signed the papers, you’ve been a steady presence in every part of selling my home. Thank you for making this a stress-free experience and for going the extra mile. Your expertise and guidance played an enormous part in the sale of my home. Thank you for making this a positive and struggle-free experience The advice you gave was invaluable. You made it an easier experience than I thought it would be, and you made me feel comfortable the whole way. I really appreciated you keeping me in the loop at all times. I will not hesitate to recommend your services. I could not have done it without you.

Natalie has always gone above and beyond with the purchase of our house. She is always contactable and approachable with any questions or queries we had. She has extensive knowledge of the area and was able to provide us with contacts to do with surveys, solicitors and removals. she is proactive and always on top of everything, keeping things on track. She has made what has a been a challenging process as smooth as possible for us and we can’t thank her enough. We would highly recommend her to anyone looking to buy or a sell a property

Anthony has been extremely helpful and professional and accommodating to our current needs. Generally, it was a good experience with the letting team at Richard James.

We have just exchanged contracts for the sale of our home of 37 years. It can be one of the most stressful experiences but thanks to Richard Power of Richard James estate agents in Mill Hill London it went like clockwork-from the initial valuation, marketing, introducing the buyers and thankfully monitoring the ‘legals’ to ensure it went smoothly. We virtually sat back and Richard and his team took the strain so a big “thank you” to all of them.

We recently sold our property through Natalie at Richard James and were delighted with the results. I was really impressed with her proactive and straight talking approach and business like manner. Speaking to other agents in the area, I saw that Richard James had the best sales record for medium and higher priced properties and that Natalie had clearly the best grasp of recent and current prices (having also very recently sold houses in the same street and nearby streets!). Our confidence was not misplaced, and Natalie was able to arrange viewings very quickly, kept us informed with up to the minute updates on progress, and we received an great offer within little more than a week. She supported us really well throughout the whole process beginning to end, including at some sticky points in the negotiations. Compared to the indications from other agents valuations, the sale price was nicely above what we might have otherwise expected, so we were delighted with the result, especially given the increasingly difficult market conditions at the moment. Well done Natalie and Richard James, we are very grateful!