Very smooth and easy transaction

Great bunch of lads always happy and helpful Great selection of products Great service i wil definitely be going back for all my materials Great value 👍

Dave at the Bridlington branch was excellent with my father inlaw; showing him the best deals. Brilliant customer service. Wouldn’t hesitate to recommend.

Josh and Reuben from CSL construction were approachable kind and well mannered. They put the garden room up in less than two days which was very impressive. Their workmanship is quality and they took all the rubbish away with them! What more can you ask for! Highly recommend!

I had a disappointing experience with the customer service at the branch in Cardiff. I spent the whole morning trying to set up a trade account, but it required direct contact with the store. When I called, the employee who answered said that the manager was busy and would call me back to assist with the account setup. Unfortunately, I never received a call. Luckily, I got help from the Newport branch, where a very kind lady set up my account, and I received my account number via email. However, I still couldn’t place an order because the password, which was supposed to arrive in a separate email, never came. I then decided to call Cardiff directly, provide my account number, and place an order. The person who answered—probably the manager—told me to send the order via email because he was busy... really? I needed to buy materials and have them delivered by the end of the week, but he simply said they were fully booked and couldn’t make the delivery. That part is understandable. However, at the very least, he should have accepted the order instead of ignoring a potential customer. I wasted my time trying to buy from them, and now I’m not even sure if I’ll be able to complete my project on time for my client. Very poor service!

Brill product with brill service 👍 Ordered they rang about delivery and then delivered when they said they would spot on

I ordered cladding yesterday afternoon on amazon. It said 4-7days delivery. It was here within 24 hours. Delivered by a young man called kieran who was VERY cheerful and helpful and carried my order to my porch way. The product was exceptionally cheap and good quality. I will need more in the future and will DEFINATLY be using them again.

Kieran and Jack are both brilliant! They are both really helpful and knowledgeable about the products. Eurocell upvc products are high quality. I'd definitely use Eurocell again! Thanks!

Easy straightforward and quick

Thanks to the guys at Eurocell for sorting me out with ordering 2 doors and a few other bits. Excellent customer service.