I paid for my tub (barrel, actually) on October 20th, and it arrived on December 20th. And here's where the problems began. It arrived damaged. That damage wasn't from shipping; it was from poor manufacturing, lack of quality control, and the fact that it was drop-shipped from Lithuania. That means the company that sold me the tub never even saw it, but they have a subcontractor who builds and ships them directly from Lithuania. In theory, I don't mind that, as I don't care how their logistics look. But here's where the problem escalates. The ice tubs representative was very polite via email, but from the first email, he started introducing a 3rd party into the conversation - "our production team." They are on vacation, I'm waiting on them, I've contacted them, etc. So it's not their fault it's the "production team's fault". I could live with that, too, but here's the kicker. They will NOT fix the barrel! They will send the parts, and I have to fix it. Yes. That's how their "warranty" looks. They send you parts, and you do free labor after you pay thousands of euros. It's now been over a month since I reported the issues, and I still have a broken product. The replacement parts still haven't arrived (they are not even shipped yet), and I'm still expected to fix it myself. Extremely low value for money. Would never purchase again. How's the barrel itself? No idea. Don't want to try it until it's fixed.

Ich habe das Icetubs Barrel getestet und war beeindruckt. Qualität und Design sind erstklassig, so dass man nicht nur hinein steigt, um von den Effekten zu profitieren sondern sie auch als optisches Highlight schön platzieren kann. Mega gut!

A few months ago, I visited the Icetubs showroom to try out the ice bath before deciding to purchase. I was warmly welcomed, and the staff felt experienced and skilled. The tub itself is robust, and the wood finish gives it a premium touch. I find it a refreshing change from the typical plastic models I've seen. I especially like how the cold steel interior amplifies the sensation of cold. Having had the tub at home for about 2 weeks now, I appreciate the convenience of activating it through the app, giving it a smart product vibe. Overall, I'm pleased with my Ice bath. Thank you!

Konnten den Icetube Vorort testen und sind begeistert.Man fühlt sich hinterher wie neugeboren. Das Team war sehr engagiert. Eine tolle Erfahrung, wir haben den Icetub bestellt und freuen uns schon.

Das Design gefällt mir richtig gut. Bin inzwischen schon bei 6 Grad Celsius und merke einen deutlichen Unterschied in meinem Wohlbefinden. Super Sache!!

Everything went perfectly! Especially good cooling unit as it gets the water down to 3 degrees. Perfect for getting started in the mornings. 100% recommended

Having utilized the Icetub for the past seven months, I can confidently say it's been a game-changer for me. The company's communication was exemplary right from the start, providing me with outstanding guidance and ensuring a seamless experience. The reliable cooling it offers is a testament to its engineering excellence, and I've personally noticed significant health improvements since incorporating it into my routine. Moreover, the tub's size is just perfect. The Icetub, with its reliable performance and holistic benefits, has truly been a revelation.

Geniales Produkt und genau das wonach ich gesucht habe. Die Eiswanne ist optisch sehr wertig, die Handhabung finde ich leicht verständlich und der Support, trotz länderübergreifend, war sehr freundlich und hilfreich. Absolut empfehlenswert.

Wollte mir schon lange ein icetub besorgen aber bei anderen firmen hat mich entweder Qualität, Design oder die maximal mögliche Kälte einfach nicht überzeugt. Hier stimmt für meine Ansprüche einfach alles. Benutze es jetzt seit 2 Monaten. Habe mich schon seit Jahren nicht mehr so fitt und erholt gefühlt.

My icetub was delivered on time and I’ve been using it on daily basis for the past 2 months. I really enjoy the size of the tub (I’m 100kgs), and the cooling unit keeps the temperature consistently so it’s ready for my morning routine. The customer service was really helpful so I’d recommend the product and the company.