Verified
Update request on account information
The experience I had conversations with Paul was very confused me at first, but at the he’s very helpful, and thank you for that Paul. Please keep the great work.
Verified
Willy was quick at taking care of my…
Willy was quick at taking care of my issue. Great job Willy!
Verified
Piper was great
Piper was great! She and her co-worker teamed up and helped us. Without them we would have been without credit card purchases from our business on Memorial weekend!
Verified
nt to thank everyone that helped me…I want to thank everyone that helped me…
I want to thank everyone that helped me over the pass few days. The 4G went out and I called to get help and when the first tier couldn't get me back up they sent me to the second tier. Second tier had to go and get help too. Turned out that it was the AT&T towers that were down. So the tech support jumped into action and set up a program for me to run credit cards from my computer. I don't know what I would have done if not for them getting me set up. It's hard to run a business without a credit card machine. Get job to Rob, David and Piper on first tier and I'm so sorry that I don't remember the names of the second tier. I am so thankful for you all and the hard work and long hours you spent with me.
Verified
I spoke to cancel our account and they…
I spoke to cancel our account and they were interested and keeping us as a customer and we feel really good about that and they understood our decision, leaving the doors open to return when we need it.
Verified
FAst and efficient service - problem solved
Piper did a great job of determining the problem and getting it solved
Verified
Fast service.
Resolved our problem quickly.
Verified
Excellent customer service!
Excellent customer service!
Verified
All my questions wete answered
All my questions wete answered! The support persom was very knowledgable about the system!!! I was trying to split a check by guest but was informed I had to move the orders all.to one guest in order to get the check split properly. THAT part of this system could use some work!! Just my opinion...
Verified
friendly with a quick and easy fix
friendly with a quick and easy fix