Overall a very smooth transaction and good customer service, the only hiccup was with the payment, for some reason my bank got in between my credit card and the vendor and required a code to proceed, thats never happened to me before.

I really liked how fast the unit arrived. I didn’t realize the unit would be so heavy and built so solidly. I looked forward to using it. 😊

After owning for about 3 months, The unit is great. Easy to carry and will run my side by side fridge for 17+ hours. Only problem was a 120v plug cover broke off after 2 uses. Not a big deal. The best was their Customer service was great! About a week after my purchase the price dropped. I contacted them and they refunded the difference. Then within about a month the unit went on sale and they gave me a second refund for the difference of the sale price. No other company would have done the second refund. I would buy again from them without blinking an eye.

la atencion y respuesta fue buena en mi compra.

So far great usage meets needs fast charge w/ac satisfied

Great company to buy from I ordered my electric generator and was so pleased when i got it. They packed it with care and not a scratch was on it. I then ordered the solar panel to charge it. I wanted something that was environmentally good for the planet. No fumes and no storing of gas. I feel Safe using it. I feel they are pioneers in helping to save our planet. This product is solid and safe. I plan on buying another one and more solar panels to be able to run my whole house in the future in a disaster or even when the electric goes down. I highly recommend this company. They will answer any questions you have. It takes a few days to get an answer but give them a chance as they are a small Company with a big future.

Very satisfied with my purchase. I'm sure next power outage won't present any problem.

I had a broken display on one of the item I bought out of 2. I returned it but asked not to send me another one but they refused. I didn't realize there is no return! The reason I don't like them is the noise level of the fans! Not good if you need it beside you. Plus Purea don't have app access! WHY! I have eco flow products and they are great. I went for saving some money but got what I paid for! Lesson learned.

I like the portability of the unit as well as the power that it has. I especially like the different ways you can charge it. Looking forward to using this in our next hurricane lol

Best back up battery unit I've owned. Definitely my new source for all me back up packs