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Jill

19 April 2024, 16:42

  • GB

Patient health versus money?

I cannot help but feel that this clinic id more about money than professional medical help. They have emailed clients offering hay fever vaccinations for £145 (more than central London)They state that if the patient is not suitable for this they will still have to pay £115 for attending. In London it is stated those who are not suitable to avoid incurring costs such as diabetes, epilepsy, blood pressure etc etc.Why can’t they?

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Hilary Dowling

11 May 2023, 17:17

  • GB

The reason I paid to see a GP privately…speed of appointment for an eye problem

The reason I paid to see a GP privately was because it is difficult to get an appointment at own GP. I saw Dr Ford who, unfortunately gave the incorrect diagnosis on my eye condition. I could have done some self help had it been correct. I understand GPs cannot know everything and he referred me to a consultant. The referral letter cost me and the letter had the wrong eye! Luckily it is obvious which eye is most affected. I will reconsider my choices in future.

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Dr Campbell

17 December 2022, 17:26

  • GB

Exceptional service

Exceptional service, GPs up to date, empathic and I have always had effective treatment and referrals.

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Nicole Standage

17 May 2022, 22:25

  • GB

Agonising coil insertion

I had a coil inserted at the clinic. I repeatedly asked for pain relief and was denied this. I didn’t scream when I gave birth but I did scream during this procedure. I was told it was difficult to insert it. Afterwards I was in a lot of pain and I bled for five days and felt emotionally shaky. Wish I’d spoken to my friends who had had the coil inserted on the nhs. They were given lignacane pain relief.

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elizabeth selamn

15 November 2021, 13:45

  • GB

Not the level of service I paid for

Great consultation with the doctor but……One of the reasons you pay for a private a GP is to get things dealt with more quickly than you can through the NHS. As far as test results are concerned (blood and/or saliva) this GP Practice simply cannot deliver that speed as they send samples abroad to be tested and they tell you (after tests have been taken) results take 4 weeks. The further problem is they are hopelessly inefficient at getting results to you even if you chase them up. I’ve had tests carried out twice in the last 6 months and both times the wait times for results have been completely unacceptable (2 months last time) only to find the results had been sitting at the surgery for almost 4 weeks and I’d emailed and rung for them every week.

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Karen

15 June 2021, 16:02

  • GB

My experience was disappointing

My experience was disappointing. After initial consultation, the Doctor asked to see my recent blood teats done by NHS, which I sent as soon as I received them and within a few days of seeing him. I received no further contact despite a number of emails and phone calls, where I was told that I would be called back the next day and given some answers. I was never contacted and still haven't been and my appointment was April 30th so over 6 weeks ago. I was told that they would be reviewing my case as a group, last week but still have had no follow up.

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Catherine Rogers

15 January 2020, 23:44

  • GB

Totally human approach

Totally human approach, staff listen extensively, and excellent health results.

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Mrs Serena

09 January 2020, 00:21

  • GB

Many thanks for a wonderful first…

Many thanks for a wonderful first experience, i really appreciate what an excellent service you provide.

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COLIN FRANCIS

08 January 2020, 23:42

  • GB

Had an appointment within an hour.

Had an appointment within an hour. Very pleasant and comfortable....

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Charlotte

08 January 2020, 20:39

  • GB

Expensive but excellent

Expensive but excellent