Held our hands throughout the entire process
The Lumos Health team, including Esteban and Moonish, were incredibly helpful to my family and me as we desperately attempted to navigate the health insurance world. They educated us on the industry, jargon, and pitfalls and held our hands throughout the entire process. We never felt like we were doing the wrong thing or making a decision that would come back to bite us. We felt taken care of and that we had the right team on our side. We're eternally grateful for all that the Lumos Health team has done for us and will happily use them every year from now on.
Lumos Health prioritizes the needs of their clients
What made my experience great is that the Lumos Health team spent with me as much time as I needed in order to help me feel comfortable with the healthcare decision process. They made themselves available to me at convenient times and were also responsive to my questions throughout the process. This company demonstrates through their actions that they are focused and dedicated to supporting people in their healthcare decision journey. Also, the team is very knowledgeable, thoughtful, and patient.
Great experience all around
Great experience all around. The Lumos App helped me understand exactly what I needed and I felt confident that I was making the right choice. The experience with actually enrolling for a health plan couldn't have been easier, as the folks at Lumos handled everything that came up and were there to answer all of my questions. I would absolutely recommend them to anyone who needs to pick out health insurance!
New site to find the medical insurance for you
Finding the appropriate medical insurance has always been a problem for me. Using this site and the help of the staff made an incredible difference. A profile of my needs was created, and numerous insurances were evaluated based on my criteria. The result was a much cheaper insurance than the one I had been using for years and one that covered all my needs. Great site. Highly recommend!
Lumos saved me hours of work during my health insurance enrollment
Lumos helped me choose a health insurance plan by suggesting a few through their data analyses. Then they sat down with me via video chat to go through my options and to make sure I was enrolled in the plan before the deadline. Definitely helpful for people who don't have time to conduct hours of research!
Logical guidance that was a big help
Honestly, without Lumos I might have given up on the whole insurance thing. Este and Moonish were able to give me logical, data based advice for the best plan for me. My situation is not the most straight forward but they helped me understand what was most important for me in selecting the best possible plan for my needs. They spent countless hours poring over plans with with me to read the fine print and ensure I was getting what I needed, and talking through the pros and cons of different directions. Everything about health insurance is a pain, but Lumos is a helpful partner in sorting through all of the confusion and offering straightforward, trustworthy guidance. Thank you!