Thank you Lupe

Front signs did a fine job with all of the preplanning and designs of all of my decals on my windows. My big issue was with their punctuality and customer service during and after installation of my decals. First off, their window of installation they gave me was between 8AM-2PM. They didn’t arrive until 2:15PM. They didn’t call me to notify that they would arrive late. My employees had to leave when they arrived and no one could be at the office to supervise during installation. This left me with dealing with the workers through phone calls and text messages. I feel as though they rushed through installation as there were bubbles under the decals and they weren’t fully seated on the glass. The worker who was in contact with me through text was very nice and called me because he wanted to make sure the placement of one of my decals was correct. We spoke and confirming through pictures, he placed it accordingly to where I wanted it. Unfortunately, they did not double check all the decals that were placed on my windows. They placed the phone number on one of the windows in a spot that I didn’t want. When I asked if this could be moved, the person I’ve been talking to through the design process told me that that’s where I approved the design to be placed and I would be charged again for them to move it. I’ve used Front Signs for my big monument sign and they were great for that and I didn’t have any problems. I’m just disappointed I didn’t have the same experience as I did with my monument sign.

Their customer service is top rate, quick response/scheduling and installation good.

I’m doing business more than one year with Front Signs. This is the only business where you can get high quality prints on canvas. You can order your prints also at the same place order a professional packaging ready for shipping and to make more easier you can ship your prints via FedEx from the same location. Usually you can review giving 5 stars but it’s not enough for this business I’m giving 25 stars. Thank you very much!!!!!

Such great communication when booking the team. Easy breezy install. Great team as a whole!

Quick work and responses for production, pricing, and proofing which is all super helpful. Quality built display.

Very easy to work with and reliable service

Very responsive. And on site, fabulous experience!

miscommunication

Sign came out just perfect Great job super customer service High quality materials very knowledgeable