Reliable and organised
I was looking for a good garage roof installation with removal of the old one, I am glad I went with VSF garage as the process was well organised and smooth. From the appointment for survey till the end of the work, everything was well organised. The instructions were clear and the team who came to do the work provided good information on the process and cleared any doubt we had. I would highly recommend VSF for getting the work done and also having a clear and reliable process
Workmen arrived after late which prevented me from going out for the day
Workmen arrived after 11.00 having stated would arrive well before 9.30 so I was unable to go out for 5 ,- 6 hrs as arranged. Concerned that helper didn't wear protective suit or any type of mask. The sealant around the new window could have been done better. Although most of the bigger pieces of debris were collected I filled about 3litre container with bits of concrete, screws etc. (Workmen finished about 20.00).
Quick
Quick, tidy and pleasant. What more can I say. A good job well done.
Final finishing could be better
Final finishing could be better. A large hole in the masonry was left unfilled in the right hand side of the garage door. Door vertical hinging still very stiff to operate. Otherwise, I am still awaiting rain to check the waterproofing of the garage. Otherwise all appears so far, very good.
NEW GARAGE ROOF
Was worried my garage roof was asbestos, contacted VSF,they contacted me the same day and were professional and helpful. From the salesman to the surveyor to the guys who fitted my new roof to the admin dept.it was a nice experience dealing with them GEOFF SWINDELLS, OLDHAM
Generally good
Generally good. Nice workers. I just had to adjust the side door so it didn’t bang on the frame when closing.
Huge red and black sign on the door…
Huge red and black sign on the door refusing all marketing materials. VSF ignored this to post their promotional material. If that’s how they treat potential customers I’d hate to see how they treat actual customers and the other one star reviews confirm this.
An efficient service compromised by carelessness.
VSF replaced the asbestos roof of a large single garage and utility room, and also an area of clear plastic roofing over a passage between the garage and house tapering from 1.1m to 1.8m wide, together with about ten metres of guttering shared by the two roofs. Total just under £10000. The work was completed in two days by a two-man team of Approved Installers, supplemented at the end by an additional team working locally. While the replacement roofing seems to be satisfactory so far, the guttering and fascias are not, with a number of defects and signs of rushed work. The installers changed the roof drainage layout on their own initiative, omitting one of the two downpipes, and relocating the remaining one to eliminate a return at the end of the run. In this new position, the pipe prevents the back door from opening through ninety degrees. The standard of work here is poor, with the guttering forced into position to avoid modifying the existing structure, resulting in misaligned brackets and leaks. Pipe connections have been made using long screws that project into the water flow. One gutter sealing gasket can be seen sticking out. Rainwater tends to sit in the mostly- level gutter and leak from the joint into the covered passage (we have a bucket to catch the drips), and in other places the plastic cover fascias are wet during rain from water tracking back under the overhang. Weathering of the clear roofing against the house wall, while an improvement on the original mortar fillet, has not been done as agreed. The flashing has been stuck to the outside of the painted roughcast render, and not cut into the brickwork. The fascia for the utility room has been cut roughly and left uncapped, which is unsightly. This company provides a valuable niche service, and is efficient in its own way, bar a few administrative hiccups. I hope the issues mentioned above can be addressed and the rating improved.
Outstanding customer service and excellent workmanship…
Outstanding customer service and excellent workmanship at the lowest quoted price we recieved.
ABSOLUTELY THRILLED!!
Absolutely thrilled with the finished product.Have to repeat previous reviews in that from first contact to completion of the works, this company is on the ball - no delays, appointments kept to the minute and the two guys (Neil and his co- worker (sorry I don’t know your name!!) were absolutely brilliant- they worked tirelessly in quite heavy rain most of the day, to get the job completed - they never stopped all day - and despite the nasty weather and soaking wet, soldiered on with a smile. They left the garage in perfect condition inside and outside when they had finished - you literally would never have known they had been - let alone dismantled a roof and replaced it!!! I am literally over the moon with everything from start to finish and would highly recommend the company and the contractors who carried out our job 100%. Many thanks VSF, Neil and mate for a fantastic job.