Family Nation
I had a fantastic experience purchasing from Family Nation. The team is very friendly and they responded to my emails promptly. My product arrived on time to Australia via courier.
Excellent customer service and fast international shipping!
They went out of their way to ensure that a package that UPS did not deliver while I was away was sent out again and shipped to me quickly. Very easy to work with and I love my Tapikid! Thanks!
Great communication and result
From the help when purchasing internationally, to resolving the most minor of issues with the product swiftly with a smile, I strongly recomnend the team here. Simply great service and a team effort.
Excellent and fast service
The site offers some gorgeous products and it took me some time to explore them all and find what was best - I was buying some gifts for friends. The shopping experience was very straightforward, I did it all through English, and everything arrived about 2 days later - much faster than I expected. I appreciated the friendly tone in all the communications and would love to shop with family-national again.
Excellent!
Very happy with my purchases, extremely fast delivery, there is chat online that is really helpful.
The team did its best!
The ordering process is easy, the products are delivered at promised date. Despite the fact that the first parcels arrived with spilled almond oil, Family-nation team has done its best to make the customer happy: they sent new bottles and packed them carefully. Well done, team! Continue to improve and to make your customers happy!
Super
Hurtig og billig levering til Danmark :)
Perfect birthday gift made it on time!
My daughter wished for a pink alarm clock with cats on it for her 6th birthday and we found the perfect match at Family Nation. Despite a slightly late order, I am always sorting things out at the last minute, it made its way just on time!
Lineamammababy shampoo, almond oil and liquid soap
The ordering of three products was of the most pleasant experience - easy and straight forward. The communication was efficient and clear. The bitter part was waiting for six long days for my order to be delivered and the worst is disappointment with Linea Mamma Baby shampoo & bath gel, which was of different colour (pale yellow), smell and characteristics of the product itself vs the shampoo of bright yellow colour and excellent result I use from the same company's travel kit. The question arises regards the quality consistency with the manufacturar.
Baby Sun Screen
This arrived safely, promptly and securely packed. I was sent emails detailing every step of the way so I knew exactly what was happening and when I could expect the goods. No complaints whatsoever