Verified
Really good customer service
Really good customer service. Excellent trousers too. Thanks.
Verified
They let me know where and when…
They let me know where and when everything was and it all arrived on time .well done
Verified
Item took 8 days to arrive
Item took 8 days to arrive, did not fit so I have been trying to arrange a return for nearly a week now with no reply to my emails as there is no clear instructions on how to return the item...
Verified
Delighted with service...jacket was out…
Delighted with service...jacket was out of stock but when it arrived in I received next day delivery
Verified
Great communications
Great communications. Kept me upto date on delivery progress. Definitely use again.
Verified
Never received my order
Never received my order. Received email to say items were out of stock and the would be delivered in 3-5 working days via next day delivery. This never happens and I have been lied to constantly. Be wary and do not be surprised if items don’t turn up. Have been promised follow up calls these never happened and I was promised a manager to call me today. This never happened either. Will never use again just hope PayPal buyer Protection can be used against this company. PayPal did find in my favour , hopefully the items were returned to sender as never arrived in jersey.
Verified
Only received part of my order website…
Only received part of my order website didn't say out of stock so can't understand why I paid the full order and they only found out when I got the delivery
Verified
great price but the delivery time was…
great price but the delivery time was more than two weeks. In this period I contacted Aceworkgear on two occasions a week apart to be told they were waiting for a delivery from their supplier the following Monday. If Aceworkgear could speed up their delivery providing the customer with a scheduled date I would be more than pleased to use them again.
Verified
I found the Web site easy to use with a…
I found the Web site easy to use with a excellent choice of work wear and in all sizes and the price is hard to beat I will definitely use Aceworkgear again and will highly recommend them
Verified
Great product! Seller not so great!!
Ordered a pair of Carhartt R01 bib overalls they were advertised online as being in stock which would mean next day delivery or so they say! I received an order confirmation a few seconds after placing the order but then nothing for 7 days! They didn’t even answer the multiple emails I sent in those 7 days. until I rang them up personally and asked where my order was They told me that they weren’t in stock and that they would have to order some from they’re supplier! With that I received the item 2 days later and that’s the only reason I’m giving them 2 stars! But it does make me think if had not rang them then would they have ever sent me an email? Would I have ever received my order Also it’s nice to be told you don’t have what I want in stock and given the option to get it FASTER from somebody else!