fast efficient and competitive

Follow up was really helpful, and unexpected ,Andrea was a delight to deal with.

Level of personalised service was wonderful. Made the planning and decision making easier. Will definitely use Flat Beds for future travel.

Kate was great to deal with. Explored and provided different scenarios and associated costs in a timely manner. Very professional and coordinated with our other travel remembers to ensure we were all on the same flights .

Have booked with the company previously, using Andrea Capell, so great to find her still onboard. She was incredibly helpful, quick and responsive to my booking request and guided me expertly through the landmine that is the new Lufthansa booking system, suggesting a quirky work-around to get the best value, refundable business return to Europe to suit my requirements.

We were referred to Madeleine and called her with a query on flights to Sapporo Japan. We had a number of questions re the Qantas status points and luggage allowances. Madeleine provided us with a number of quotes, then Qantas announced a sale and she managed to grab some business class flights for a fabulous price.

A proactive quick to provide options agent plus sourcing a great business class deal. I like that Andrea provided explanations as to options and why we needed to do certain things to get the fare. Will definitely book with Andrea again and recommend her to friends.

Kate responded to emails quickly and efficiently. She was very helpful and not at all bothered by my different requests. Kate ended up finding us a great return journey to Europe next year. We can't wait to fly on our Flat Bed holiday!

Prompt & excellence service

Wonderful service, prompt replies, great deals. Everything straightforward. I was very happy with my experience with Flatbeds.