Thanks to Steve in Customer Service
Thanks to Steve in Customer Service, I was able to make sure my new parent friends got their gift card. Thanks again Steve! Would definitely recommend GiftFly!
easy and fast
easy and fast
Lost Gift Card Email
My gift recipient lost their gift card email. I contacted Giftfly via email and received a response within about an hour with the gift card information. Very quick response. Problem resolved. Thanks!
Easy and quick purchase!
Easy and quick purchase!
Great Customer Service
One of the true measures of a company is both how good they provide a good or service, as well as how they rectify issues. How good is their service: Using the card was very easy as expected. How do they rectify issues: I had an issue with my card's balance. I reached out to them and they were very quick to respond and worked to quickly resolve the issue. Very good customer service!
An excellent way to give a gift online
Fast, easy, online way to give a gift and support a local business. They responded promptly when my recipient could not locate the emailed gift certificate and resent it to them. Excellent service!
It's wonderful to have this institution…
It's wonderful to have this institution in RI! It has been here a long time and it is always well-run and the acts are terrific. Keep up the great work!
Great products, great mission
The products are great and the service is quick. I will continue to order from them in the future.
Wonderful food
With COVID, we ordered high tea to-go and had a wonderful picnic outside. Really good food--especially the petit-fours and the crumpets!
Gift Card Service Fee
Why is there a service fee for a gift card? That doesn't seem right. I am a librarian about to do an online fair so I wanted to purchase some cards to share the experience with my families. I am disappointed that my families will be charged a service fee for the card. I hope it does not discourage them from purchasing gift cards. Is the fee the same regardless of the amount of the card? I only bought 2 $10 gift cards and was charged a fee for each card.