Olivier was lovely easy to speak to and…
Olivier was lovely easy to speak to and completed my request no hassle
been using Keith Michaels for 3 years…
been using Keith Michaels for 3 years now. Very proficient, and excellent at keeping you updated of any changes. Would recommend them 100 pct
Fraser was excellent
Fraser was excellent , he worked very hard to get the best quote. Very pleased , thank you very much
Modified Insurance/Great Customer Service
I had received a renewal quote and discussed it with a member of staff named Jeremy who was the gentleman who initially signed me up the year before. He was very realistic, down to earth and really helped. Made everything easy to understand and I would recommend Keith Michaels to anyone as they quoted me considerably less compared to more known insurers such as Adrian Flux for modified classic cars. Thanks Jeremy!
First thing ,not waiting in queue
First thing ,not waiting in queue, help with changing old vehicle to new vehicle insurance. Fantastic as usual from you guys ,this is why I've been with keith Micheal's all these years, First Class service ..
Car insurance enquiry. From just a single phone call our…
From just a single phone call our enquiry was dealt with efficiently, quickly, thoroughly and to our great satisfaction. We were transferred through to the correct department for our particular requirements and found Jason to be friendly yet professional, experienced and very helpful. As a result we found the right insurance for us at a competitive price. We were recommended this company and will recommend to others. Thanks especially to Jason.
Fraser from Keith Michaels was so…
Fraser from Keith Michaels was so helpful in sorting out the insurance for us,he replied to emails and phone calls straight,he was very reassuring and helped us get the best car insurance quote ,he could not do enough for us thank you.
Always excellent
As ever, Gary Hamilton looked after our insurance needs at a goo dprice and with amazing efficiency. We are expats with a vehicle in the UK and we would not look anywhere else for our insurance needs as we have been looked after so well by Gary and his team for a number of years now. Highly recommended
Very good service and price
Always fast, efficient, friendly service, most recently from Annie Nunn. Premiums very competitive for our particular requirements.
Verified
Frustrating and poor communication
I called the company over a week ago. It took several attempts to finally speak to Fraser and at first it felt like a good personal level of customer service. I needed quotes for my two vehicles owned by my limited company. Basic details were taken and I was told I would receive a quote. After waiting for a week, still no reply. I rang and left a message on the voicemail and within minutes got this brief emailed reply: "Sadly I have had word from the underwriter and it is a decline due to the bankruptcy history". First of all it seems like there was no intention to update me once it was not an option with this broker. Secondly I find it bizarre to be approved on £65k finance on an EV to be given this kind of feedback in such an impersonal manner. Frustrating, especially as another company has now given me a very competitive quote. Maybe a little more communication in future?