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Tina Hussain

25 August 2022, 23:55

  • GB

Incredible Service From Carrie!

I came across Keith Michaels by chance on google. I wanted to transfer my insurance with my current company who were charging me double. My call was taken by the amazing Carrie who has been my saving grace, she was so helpful, I explained my situation in how I was receiving extortionate quotes varying from 13k to 29k on comparison sites. Carrie investigated and looked into everything possible, informed me about the marker from my previous insurance company which I wasn’t aware about. Thanks to this info I got this removed immediately which was put on by error! Yes by error. For me that was it I had made my mind up, I admittedly took go back in comparison sites and Keith Michael still came back cheaper. That was it for me, I decided to insure with Keith Michaels for several factors, the fantastic customer service from Carrie, their open and honest culture and giving a genuine quote. I won’t be going anyway now and they’ve got me as a loyal client. I can’t even explain the stress I had gone through with obtaining quotes, my current insurers who would only respond by email. It was extremely frustrating and I much prefer speaking to “real” people not bots or through emails. I absolutely highly recommend Keith Michaels, you really won’t be disappointed. They look after their customers really well and I’m sure they have a high retention rate. Please avoid the compare sites they are total waste of time! After my experience I won’t be going on one again! Thank you so very much Carrie! I appreciate everything and sincerely grateful. You’ve saved me so much money and helped me take the marker off! You’re an absolute star! An earth angel ❤️

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Susan Holder

24 August 2022, 17:09

  • GB

Helpful and understanding

Helpful and understanding. Phoned back when they said they would. Resolved a problematic issue quickly and efficiently.

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Customer

18 August 2022, 19:46

  • GB

Fantastic service

Fantastic service, fast and simple way to insure my modified car, absolutely superb price, one happy Evo owner,

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Matt Knott

18 August 2022, 08:30

  • GB

simply brilliant

carrie was brilliant speedy informative and very helpful would highly recommend keith micheals to anyone

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Paul Howard

18 August 2022, 00:10

  • GB

Always had great service from Jason…

Always had great service from Jason Robery.

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Phat

17 August 2022, 20:24

  • GB

Been speaking to Mark Bullock regarding…

Been speaking to Mark Bullock regarding my policy, he is really polite, helpful and has made dealing with Keith Micheals a pleasure. Customer service is really amazing and I hope Keith Micheal remains this way.

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Brian Robertson

17 August 2022, 17:03

  • FR

Spoke to Gary who was very helpful and…

Spoke to Gary who was very helpful and understanding with my car quote.

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j VN

17 August 2022, 16:50

  • GB

Gary as helpful as he always is…

Gary as helpful as he always is professional courteous and always looking to help.

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Alan Hills

16 August 2022, 05:31

  • ES

Great company and the lady that dealt…

Great company and the lady that dealt with me was very helpful indeed. Thank you very much

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Bernhard Saiko

12 August 2022, 15:18

  • CH

Excellent service and competent…

Excellent service and competent advising. Will highly recommend Gary Hamilton/Keith Michaels to other expats.