Lumity products work and are worth waiting for
I’ve been using lumity now for years and have added the oil and cleanser to my supplement routine - all I can say is they all work I’ve been healthier, sleep better and have great skin. I know the company is experiencing some change re shipping but I’m sure it’s just a hiccup - they are worth waiting for !
Love the products hate the shipping
I’m absolutely loving the supplements, facial oil and cleanser. I could notice a positive effect on my mood, energy and sleep from the supplements. I love how the oil sinks in and makes my skin soft. And I love the cleanser which fully takes off my makeup and doesn’t dry out the skin! However... one star off simply because of shipping delays. Since I have a subscription I’d like to receive the shipments before my supplements run out or at least shortly thereafter. I am still waiting for the next batch although money has been taken from my account more than 2 weeks ago. Also, they decreased prices for one off purchases by £15 but for subscription only by £10. So now there is only a £10 difference between subscription and one off price which doesn’t make subscriptions that attractive anymore, especially considering the shipping issues. I hope this can be resolved!
Fantastic product
Made a world of difference to my skin-highly recommended
Super quick and reliable
Super quick and reliable
Horrible experience
Order placed in September and still nothing turned up. Was told that the company is going through a warehouse transition but why would this not been communicated to customers beforehand?! Just called to cancel my subscription but again no confirmation emails turned up!! Is this company a sham? Let’s see if I can get my money back...
Although I have had it explained to me…
Although I have had it explained to me - that the company is undergoing a system change, I am a bit frustrated that I am still waiting for the order I made in September. Surely getting customer orders to them in reasonable time should be the priority. It's not as if the items are very large. The staff members are always very courteous.
Really nice product
Really nice product. You can see its effects, makes your skin more hydratated.
Thick and heavy - not for me.
Lumity cleanser - not for me, I don’t like the thick heavy texture or colour, it makes my skin feel very warm and looks horrible when you put it on so, for me, the whole experience is unpleasant. I would like to return it but am having no luck so far with customer service.
Still waiting for an order placed on 25…
Still waiting for an order placed on 25 September. NO reply to my chasing email to Customer Services and phone line unanswered. Beginning to think this company is a sham
i have chased the company as to my…
i have chased the company as to my delivery status and they said "they are currently transferring to a new logistics space and appreciate my patience". I just wished this had been communicated when ordering that delivery would be delayed as I would have gone and purchased my 3 orders of supplements from a stockist. I love the supplements but disappointed with customer services and "lack of human voice".