Constant spam calls from phone numbers owned by them.

🚨 Twilio is a SCAM – Avoid at All Costs! 🚨 ⭐ 1/5 (Would give 0 if I could!) I upgraded my Twilio account, deposited money, and called my own number to test the service—and what did Twilio do? Instantly suspended my account and locked me out with no warning! They took my money and won’t let me use the service I PAID for. Now, they’re making me go through a ridiculous "verification process" just to get access to my own account. Meanwhile, they have my money and refuse to provide service. Common Twilio Issues (That Happened to Me) 💰 Take your money, then suspend you instantly 🛑 No warning, no clear reason—just "fraud prevention" BS ⏳ Customer support is slow or ignores refund requests 🔒 Once banned, your account is basically dead I requested a refund immediately, but their support ignores tickets or takes days to respond. If I don’t get my money back, I will dispute the charge with my bank because this feels like a scam. 🚨 DO NOT USE TWILIO. There are way better alternatives like Plivo, Vonage, or Google Voice that won’t steal your money and ban you for no reason. If you’re reading this, avoid Twilio at all costs. This company is a joke.

Review process is lacking, bot's automatically flag anything as spam. Not good.

Sells numbers to spammers and scammers without any checks at all, if you had any decency twilio, you'd stop this. Here's a few numbers to start blocking if you choose to do so: 0131 381 8700 01254 963847 01904 935701 01908 103106 01908 103575 0151 453 2641 01733 964863 01332 215507 020 4538 7963 020 4538 9802 0161 524 8409 0151 453 1776

Very hard to figure out things and customer service sucks.

Total scumbags. The sell numbers en masse to anyone. Their director, most likely in name only, is Chinese, Juliana Chen. Been contacted every days for weeks by some idiots pretending to be from 3 mobile, diesel emissions and some other garbage. They are fraudsters and this company continues to sell them numbers which means they are just as guilty. I have complained to the Garda Anti Bribery and Corruption Unit which you should as well and see if we can get this Chen person charged.

Scam calls day and night from this company. They should be shut down by the ICO.

wish i could give zero stars. I tried to use their service to start developing a project for a client. Integrated with them and everything, then they deactivated my account for "suspicious activity" without giving me a chance to prove I am doing this for legitimate reasons. Unbelievable.

energy scams operating from their networks and they do not care that OAP's are being targetted, They will not investigate as it will effect their profits

Fantastic!