Had a senior moment and sent my lovely glasses off to add in a prescription WITHOUT paying extra for tracking. After a week I called up to see what the progress was and was told my glasses hadn’t arrived. Initially very upset but was reassured by the team that my glasses may still arrive. I was pleasantly surprised after a few weeks to receive a message to say my glasses had arrived. The quality is exceptional. Very happy customer and would use the service again.

I sent a message to see if they would be available to help with some glasses that were sentimental to me, I wanted them as prescription sunglasses they said they could. I sent them off and received them back today 10 days from start to finish. I’m over the moon with them, I would definitely be using them in the future, highly recommend 5* service. Less than half the price than my opticians quoted!!

Second time using glasses outlet to replace scratched lenses, fast hassle free service, sunglasses back to brand new again

After scratching my lenses, I decided to choose Glasses Outlet to get them replaced instead of using a high-street store who were much more expensive. Whole process is very easy and communication is great too. Would definitely recommend!

Great lenses, all done very quickly, and as requested. Reliable Company, would definitely recommend RLT

Such an excellent service provided, thank you!

Good comms early on in the order process but I didn't receive a dispatch notification. Glasses just turned up. Packaging was good and the glasses themselves are great. Would have been 5 stars but for the lack of comms at the end of the order process.

This service is literally as easy as it says it is! I’m so pleased to have my designer sunglasses with lenses now! The what’s app chat service is so helpful, with fast replies to my questions. My glasses were back with me in one week, so really pleased the with the time they took too. Can’t recommend them enough!

Excellent communication and instructions. Real value for money and efficient service. Would recommend highly

Fantastic service! Wld give more stars if possible. Communication excellent! Went over and above to get my glasses ready for my holiday.