Very good customer service skills.

Mike was extremely friendly and super helpful. I was very satisfied when my call was ended.

Great help, was an asset to in easing my worries. Thank you

very easy and quick process

I had a couple of issues regarding payments and Michael was able to help me with exactly what I was trying to accomplish all while making sure I stayed a customer. He displayed numerous traits of curtesy and was extremely helpful throughout the whole process. I would be extremely grateful to have someone like Michael work for me. Definitely pleased with his attitude and ability to dissect a discrepancy.

The associate that I spoke with was courteous and respectful, but kept trying to sell to me. I did not appreciate that. I was mislead by the internet and lead to believe I would be an annual subscriber for only $19.85. I was charged more than one time in a matter of 2 months. I am being reimbursed, however, I still feel as though I was mislead. In response to the reply I received: you are correct that your service plans are posted in multiple locations. However, that being said limited 14 day is $2.45, 14 day full service trial is $2.85, monthly full service is $7.85, and a yearly full service subscription is $19.85. These are prices pulled straight from the options provided upon sign up. I initially chose the 14 day full service trial for $2.85. I was happy with the service provided. I then went with the yearly full service subscription where I was then charged $19.85. 2 months later I was charged $19.85 again. When I did speak with the agent, who again was more than professional, explained how I was wrong in my understanding of the prices. That $19.85 was to be charged every 4 weeks, and the initial payment did not make me a yearly subscriber. Again I say I was mislead, and anyone who wants to create an account will see this information, and hope they're not mislead.

She was very helpful and knowledgeable

Luis gave me great customer service today. He was not only helpful in answering my question, but also in pointing out a feature of the website that I wasn’t aware of.

I received a charge for this service even though I had not used it in over 3 years. I called customer service and the gentleman I talked to was so courteous and helpful. He took the charge off and did not hassle me about the dispute. It was so nice to have a courteous representative.

My customer service agent Adalberto was extremely nice, understanding, and helpful! He made a stressful process very simple. He made me feel better after working with him. I would highly recommend him!