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Blair

15 September 2023, 22:28

  • GB

Repair and eventual upgrade

I recently had ProTec in to diagnose a fault with my heating system. The team were responsive on email and attended later that week (its summer so wasn't immediately in need of assistance). Brian and John were knowledgeable and diagnosed the fault within half an hour, and put together a plan to resolve the issue a few days later. I ended up asking them back to look at replacing the boiler and they talked over various options. We proceeded with the install of one of the latest Vallient system boilers. The team installed and commissioned the new boiler in a day, including a flush of the entire heating system. They even took the time to tidying up and replace some messy pipework installed by the property developers some years ago. Before leaving, Brian went over the boiler controls and features, even registered the 10 year warranty with Vallient on my behalf. I look forward to seeing them annually for the boilers service.

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Mairi Rennie

09 February 2023, 20:57

  • GB

First class service from the guys

First class service from the guys. My elderly parents were moving into a better property though needed central heating. John and Brian done an excellent job going above and beyond to help us with any queries we had. They were prompt and efficient in all aspects of the work. I wouldn’t hesitate to call them again and would highly recommend them to anyone. Thanks again.

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linda burns

06 November 2022, 20:39

  • GB

Boiler installation

We have just had a new boiler installed by John and Brian from PROTEC Plumbing ,we also had new thermostats and valves fitted to all our radiators .John and Brian are so professional , they are hardworking , reliable , conscientious and so efficient .They are also so very friendly and take time to explain everything they do . They even tidy up and leave your house immaculate . We could not recommend them enough and will definitely use them for any future plumbing work we need done . We can’t thank them enough . Two really honest and lovely guys .

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Lyndsay MacAlister

07 October 2022, 03:45

  • GB

Boiler Installation

Boiler Installation Recently had new boiler installation work done by PROTEC PLUMBING AND HEATING (SCOTLAND) LTD 01475 711811 Could not recommend John and Brian more from professionalism to hardworking, spent time explaining everything to me and so easy to communicate with either face to face or email/text. Couldn’t thank them enough. Will be using them for some further plumbing work in the future and recommending them to family and friends