Old school customer service excellence
The customer service was polite and helpful. It was unexpectedly courteous. Delivery was quick!
Satisfied
Easy to order. Quick delivery. Did what a good company is supposed to do.
You said shipping time 3 to 5 days
You said shipping time 3 to 5 days. You sent it one day after ordering, and I sent it to a temporaruvaddresss, it arrived before me and got lost. Had to purchase a new one. You should comply, 3-5 days is not 1 day
I found your company very incompetent I…
I found your company very incompetent I still have not received it I ordered it and June the 23rd it was sent to the wrong address sent back to you I have never gotten credit for it nor have I received the face mask thank you
Air sense 11 CPAP water chamber adapter for So Clean 2
I ordered a water chamber lid adapter so I could use my So Clean 2 with my new ResMed air sense 11 CPAP. I received the unit in good time. But I'm not impressed with the adapter itself. It's so noisy due to air leaking, that it kept waking me up during the night even with ear plugs. So I'm not able to use it. And I'm worried that changing it out is going to cause my water chamber or lid to break and I don't have a spare yet. I haven't had a chance to see if there is a better adapter on the market yet. So overall good service, poor quality item.
This was customer service
Your staff was very professional and very helpful.
Fast shipping great value
Fast shipping great value
Great transaction
Great transaction. Quick shipping and good communication on the status of the prescription.
Great service
Had all the parts I needed at a reasonable price. The product got to my home quick.
I was confused about the discount
I was confused about the discount. The email offered 20% off for a limited time and then 15% off popped up. I thought great, another 15%off, so I clicked on it. At checkout only 15% had been applied. I called and the agent explained that you can’t get both discounts. He adjusted my purchase to reflect the 20% discount. Why did the website continue to offer 15%? Error needs to be fixed.