Kundeservice til topkarakter
Købte øreringe hvor perlerne faldt af efter 2. gang. Skrev til Pilgrim at de nok skulle være opmærksom på kvaliteten. De bad mig sende et billede i stedet for at skulle returnere varen. Inden for et døgn havde de refunderet købet uden videre. Nethandel når det er bedst. Stor ros herfra.
Fantastisk oplevelse! Stor ros herfra
Jeg havde en fantastisk oplevelse i Pilgrim i Randers Storcenter. Jeg var på udkig efter en ny ørering til min helix-piercing, men var i tvivl om, hvorvidt de øreringe, jeg allerede ejede fra Pilgrim, kunne bruges til formålet ( jeg har nemlig flere helix-piercinger, og skulle derfor købe flere sæt af øreringe ) Da jeg spurgte ekspedienten om hendes mening, tilbød hun i stedet at hjælpe mig med at skifte min helix-piercing, så jeg kunne prøve dem og mærke, hvordan de føltes, inden jeg købte endnu et sæt – noget der ellers kan være virkelig svært at gøre alene! Hun var både venlig, tålmodig og meget hjælpsom, hvilket gjorde oplevelsen helt særlig. Kæmpe ros til Ronja fra Randers Storcenter – hun forstår virkelig at gøre købsoplevelsen behagelig❤️
Pilgrim jewellery
Easy to use website, loads of choice in each category. My items are beautiful and just what I wanted. I recommend this company
Hoops Mechanism Stopped Working
I bought Pilgrim AMBER hoops a year ago and they still look amazing. Really enjoyed wearing them for six months until the mechanism stopped working on one of them. :/ Im not sure how often this happens but it would be great if they could last a bit longer.
Still am yet to receive package
I have not received the package i ordered on January 23rd it is now February 5th. I was told the delivery would take less then a week. I am really disappointed by the lack of updates provided also
Gorgeous ring great service have loved…
Gorgeous ring great service have loved this brand for years
Will order more
Provides true information about the size and material of the products. Great jewellery!
The order was delivered to drop off…
The order was delivered to drop off point / delivery station delayed and without notification!
Love Pilgrim Jewellery
Love Pilgrim Jewellery. Lots of choice and good prices. Good delivery times too. Would definitely recommend.
Great Customer Service
The customer service was really nice and helpful and responded quickly