hvor er kvitteringen?

I made a simple mistake by entering my previous address as the shipping address during checkout. Realizing it immediately after placing the order and paying online, I tried to correct it by contacting customer support. What followed was an infuriating experience. I sent 4–5 messages, hoping for a quick resolution. Instead, I was met with generic AI responses, and there was no way to speak to a human representative to fix such a straightforward issue. This failure to provide proper customer service turned what should have been a minor correction into a major hassle. In the end, I had to wait until the package reached my country and was on its way to the wrong address before I could fix it myself—by contacting the shipping company’s customer service, not the company’s! This entire situation was unnecessary and could have been avoided if the company had competent, accessible support.

Lovely quality. Both gold and silver jewellery

You didnt send my item

I ordered a necklace that was sent on December 12. But I still haven’t received it! It was supposed to be a Christmas gift for my daughter, so I am VERY disappointed.

Hurtigt fremme, flotte æsker til indpakning. Modtager smukke forgyldte smykker både ringe og armbånd Desværre er ringene allerede efter 1 måned begyndt at skalle af og min datters fingre bliver helt grønne af afsmitning fra ringene æv

Prompt delivery, great quality = a pleasure!

Fina smycken! Snabb leverans!

Quick Shipping, very pretty necklace

My order has not arrived and the tracking system is giving me very little information about its progress,